Question about Vtech 5.8GHz Cordless Phone with Digital Answering System

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Vtech handsets not connecting to base

All 4 phones keep saying "out of range or no power to base" the phones are right next the base and the base is plugged in. help!

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  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: connecting............

I checked the official vtechphones.com website - they said - unplug the base for 15 secs .. re-seat the battery in the phones - check the power to all bases and once checked wait for 1 min. - I did all this and my phones are currently working again .. if you are still having a problem - you may need a new battery for your phone ..

Posted on Dec 09, 2007

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  • 1 Answer

SOURCE: phone not connecting

I am having the same problem. Had it last year, too but bought new batteries for all the handsets and that fixed the problem. However, this year I can't find the batteries anywhere!

Posted on Mar 02, 2008

  • 47 Answers

SOURCE: My Phone will not connect to the base unit...

My handset displays CONNECTING...
Move the handset closer to the telephone base. You might have moved out of range.

This is what was listed in the Vtech Manual.

What I suggest is not just powering it off, but remove battery and wait a couple of minutes. Put battery back in and try it. The other thing I suggest is a new battery or switching it temporarily with a phone that works, to see if that helps before you buy a new one. If the battery is weak it will have trouble reaching the base.

Posted on Jan 06, 2009

  • 1 Answer

SOURCE: VT2461 ADDITIONAL HANDSET PROBLEM

I can vouch for the second solution. It worked perfectly on my 2461 with two extensions. Even the vTech website was not able to provide a solution.


Posted on May 03, 2009

  • 1 Answer

SOURCE: Uniden DSS7955 Cordless phone problems

I had the same problem!

What you need to do is hold the "end" and "#" key for 5 sec, which will deregister the headset then all you would have to do is place it back in the base for it to registered again.

Posted on May 06, 2009

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1 Answer

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There is a registration process you have to go through with each handset to connect the old handsets to the new base. It should explain it in the users manual for the base.

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Why do my VTech phones says outer range or no base on both of my phones


Out of range OR No power at base is shown in the handset ...

www.vtechphones.com/support/.../353

VTech Communications Inc.Out of range OR No power at base is shown in the handset display window. Why don't ... Tip 1 of 5. Confirm proper installation of the telephone base and charger power adapters, and handset battery. You should only use the VTech power adapters provided with your telephone. ... Next Tip This solved my problem. Tip 2 of 5.

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If there is that message and you are close to the base AND the light and phone appears good, then the issue is the transmitter power in the handset.

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for the Vtech cordless phones model DS6322-4 models

In the handset press
*331734# and the menu button, yur handset will be deregistered.

Enjoy unlocking :-)

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If the other three handsets work ok then you have a defective handset.

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http://www.vtechcanada.com/manuals/5870ciben.pdf
from the troubleshooting section of the manual

• Unplug the base unit’s electrical power and remove the battery from the handset. Wait for 15 seconds then plug in the battery place the handset in the base unit and plug in the power. Allow up to one minute for the cordless handset and base to synchronize

not a guarantee, something to try


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