Question about Microsoft Xbox 360 Console

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When i turn on my XBOX 360 I can hear it booting up but then i get a message of "no signal" on my tv.Can you tell me what I can do to fix it so I don't have to send it off?

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  • Kay Williams Jul 31, 2010

    When i turn my xbox 360 on, i can hear everything but my tv says no signal. i think it my be my video card but im not sure. please help.

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2 Answers

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  • Microsoft Master
  • 4,737 Answers

First, connect it to another Television Set. If it's working, then the problem is with the Tv or it could be the cable which connects the Tv and the machine, try the suspected monitor on another system or computer. You can also replace the Video cable to make sure it's not the problem (try the cable on another tv with the xbox).

If the problem persists even with another Tv, Your only option is to call for service or send it to a service center. It's needed to check the display module.

I wish you good luck.

Thanks for using FixYa.

Posted on Jul 31, 2010

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  • Master
  • 630 Answers

Sounds like you have a fried disc drive. try X Box for any possible warrantee, if none replace the disc drive this should repair your problem.

Posted on Jul 31, 2010

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1 Answer

My xbox 360 was saying error e74 now it will just turn on but screen is blank.pls help me


If you get the Xbox 360 1 red light message, it means that the problem is either with the DVD drive, or with the hard drive.

Fortunately, the Xbox 360 1 red light message is not something that you should worry about. In order to identify which of the two drives the Xbox 360 1 red light messages is referring to, just look the code number that the screen displays. DVD drive errors are identified with the codes E64, E65 and E66, whereas hard drive errors are identified with codes E67, E69 and E79.

Once you identify which error the Xbox 360 1 red light message is pointing to, fixing it is really easy. The guide available at Fix-xbox360.info will tell you what to do in each case, as well as what to do in case you get any of the other Xbox 360 lights messages. Check it out.

Nov 15, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox360 has an air message e74 and has one red light on can I fix it


Your console displays the following error message in multiple languages on your television screen or monitor? E74. System Error. Contact Xbox Customer Support. This is caused by a hardware failure. 1. Turn off the console 2. Turn on the console 3. Verify that your getting this error message If you do get this error message you will need to submit a Console Repair Request at: http://www.xbox.com/support/contact I'm sorry to hear this happend, and I am sorry there is nothing else I can tell you, this happend to me and i got my xbox 360 shipped out in 1-day and back in 3-days. Please don't forget to rate, Thanks!

Oct 07, 2010 | Microsoft Xbox 360 Console

2 Answers

Xbox360 2 red lights left side tv says no signal


Your console is overheating.

Solution 1: Move your console loadTOCNode(2, 'whattotry');
  1. Turn off your Xbox 360 console.
  2. Move your console to an open, well-ventilated area, away from all other electronic devices.

    Collapse this tableExpand this table Poor conditions Good conditions Collapse this imageExpand this image clutteredenvironment.jpg Collapse this imageExpand this image cleanenvironment.jpg
    Tips for positioning your Xbox 360 console
    • Don't put your console in an enclosed space. Put your console in an open area with lots of ventilation.
    • Don't stack other electronic devices on top of or below your console.
    • Make sure your console and its power supply are on a hard surface. Don't put your console on something soft (like a bed, sofa, or rug).
    • Keep your console away from heat sources, such as ventilation openings on televisions and electronic devices. Also, keep your console away from heating vents and direct sunlight.
  3. Turn on your Xbox 360 console.
If two lights around the power button of your Xbox 360 console still flash red, try the next solution.

Solution 2: Let the console cool down loadTOCNode(2, 'whattotry');
  1. Turn off your Xbox 360 console.
  2. Wait one hour for the console to cool down.
  3. Turn on your console.

    Note After turning on the console, you might see a message on the screen confirming that the console was shut down due to overheating. The message will say: "Your Xbox 360 console is designed to automatically shut down to protect it from insufficient ventilation"The message will also contain information about ventilation and console placement.

    Press A on your controller close this message.
If two lights around the power button of your Xbox 360 console still flash red, try the next solution.
uparrow.gifBack to the top Solution 3: Request a repair loadTOCNode(2, 'whattotry'); If the above solutions did not resolve your problem, or you continue to receive the message that your console was shut down to protect for insufficient ventilation even after you move it to a cool, well ventilated location, your Xbox 360 console needs to be repaired at our service center. To start the online repair process, click one of the following links:

Feb 19, 2010 | Video Game Consoles & Games

1 Answer

My xbox turns i hear the log in sounds but it stays blank.


try a different input on your TV or replace the AV cables

Aug 01, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont show a picture but it has sound


it might bea problem with your actual video cord that plugs into the tv.... umm my xbox has a lot of issues too but ive never had this. id suggest you let it say off for a while and try somebody elses cords that connect the xbox to the tv to see if its an issue with your xbox or if its with your cords. ill also suggest you call microsoft and they can troubleshoot...

please rate my solution :) thanks

May 31, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont show a picture but it has sound


Since your sound works, you know the xbox is booting properly.  Check two things: 1) try another television to make sure it's not the tv.  2) try another cable(from a friend?) to see if the cable is bad.
**Also, if the video settings were saved on an unsupported setting, it could cause the screen to not show video.  If you try these 2 things and you think someone might have saved bad settings, I recall a button combination you can use to reset certain things, and I try to help if it comes to that.

May 30, 2009 | Microsoft Xbox 360 Console

1 Answer

Sound, no picture on my 360


hi there i have repaired many 360 consoles this is a comon problem the gpu chip inside has pritty much had it and died, you will still get sound but no picture this realy isnt repairable nothing short of getting another motherbord for your xbox,

Not is all lost yet xbox will replace your motherbord inside your xbox for free as long as its still under waranty if not when you call them tell xbox that before you lost the picture you had 3 red lights appear on the front of your console this repair is covered for 3 years from date of purchase

you can contact xbox with these numbers for the uk

0800 587 1102
or +44 20 7365 9792 from a mobile phone
Hearing Impaired (TTY device):
0800 587 1103
Hours of operation:
Monday-Friday: 09:00-22:00
Saturday: 09:00-20:00
Sunday: 09:00-17:00
or if in the US

1-800-4MY-XBOX
International (direct dial to U.S.): 425-635-7180
Hearing Impaired (TDD device): 1-866-740-9269 or 425-635-7102
Hours of operation (every day):
9:00 A.M. to 1:00 A.M. Eastern Time
6:00 A.M. to 10:00 P.M. Pacific Time if you live in any other Country or Region please go here to get the correct number http://www.xbox.com/en-US/ChangeLocale.htm its always better to speak to them on the phone as creating a repair online cant be a pain Hope This Helps GOOD LUCK

Feb 04, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 will not send a picture signal to TV


Hi there,

sounds like you have a graphics card problem with the xbox 360. possibly loose/damaged electrical connections between the GPU and the motherboard which has caused the xbox to not display a picture. with this being a Hardware problem i would suggest calling the Xbox customer support, numbers can be found on http://www.xbox.com/support call up the support team and explain your problem.

I believe that microsoft will ask you to send the Xbox direct to them so they can fix the problem for you, it shouldnt take long to correct !

hope this helps

Oct 29, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


Check your AV cable if your tv is HD push the tab to HD if not set it to normal tv this should help you out. If that doesnt work i would try to borrow someones AV cable and try that.

Nov 16, 2007 | Microsoft Xbox 360 Console

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