Question about Citrix GoToMeeting

3 Answers

Invalid meeting ID in gotomeeting

Yesterday we had our first test of GoToMeeting. Of the 15 attendees, 5 got a message telling them that the meeting ID was invalid. It was the same ID that the other 10 users had logged in with. None of teh 5 got an active x prompt. All of them were running on xp service pack 2 and IE 7.

How do I correct this problem?

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  • Anonymous May 06, 2008

    the same

  • Lavar James Jan 31, 2012

    I see that you are having issues with GoToMeeting.
    Please reach out to me directly, I can provide you with an alternative that works.

    My number is 202-556-6570.

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  • 26 Answers

Agreed

Posted on May 07, 2008

Try having them uninstall. Sounds like a compatibility issue.

Posted on May 07, 2008

It sounds like your attendees have an older version of the software than what is currently supported. They might try uninstalling whatever GoToMeeting programs they have on their computer and try again.

Posted on May 07, 2008

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or PC-based Organizers and Attendees
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I hope this proves helpful to you. Please let us know if there is anything else we can assist you with while trying to use our products.

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