Question about Office Equipment & Supplies
Hi. The error message is telling you what the exact problem is. There is a problem with your touch screen control panel. Fixing this issue will need replacement of the defective part and needs technical expertise. Try this one first switch off the machine and unplug the power cord for the wall. Press and hold the power button for 30 secs. Plugged in the power cord then turn on the machine. If you still get the same error message then you need to call the maufacturers tech and have the part replaced. This will require taking-apart the machine to replaced the defective part.
All the best!
Posted on Aug 09, 2010
This is a problem with paper jam in the copier all you need to do is to troubleshoot.
Lift up the top control panel Pull out the paper from the output tray and check to see whether there are any visible paper jams.
Grip the edges of the jammed paper and pull it slowly toward you to remove it from the Xerox copier. Set the paper back into the tray and push the control panel down into place.
Posted on Aug 05, 2010
The machine is detecting a problem with the touch screen or control panel. Either could have a problem, or a ribbon connector could be slightly ajar. If you're pretty mechanical, you might be able to take it apart enough to reset the ribbon connectors, however, that's probably about all you can check out without a service manual. You can try to run some diagnostics, if the machine is working well enough to let you, but most likely a repair person will have to address this problem, unless you get lucky.
Here's some info from partsdrop.com, concerning a Call for Service Report, which may help further identify the problem:
It’s also helpful to know that you can run a report known as the “Call for Service Report” from “Customer Tools” which will give you the Machine’s Serial Number, Current system software version, total images billing meter, and Last 20 Faults.
Good luck, and hope this helps.
Posted on Aug 03, 2010
Posted on Jul 31, 2010
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Posted on Jan 02, 2017
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