Question about Office Equipment & Supplies
You did not mention the model number of the printer. If the print job is not that important shut the printer down and remove the power cord for about 30 minutes. When you turn it back on the unit will reset and erase any print jobs.
As far at the computer, you can reboot it also which will erase any print jobs. It may require using control + alt+ delete at the same time. You will get the Windows Task Manager and will have to make a selection on the software you want to stop from running. Choose the print job.
If you have not emptied the trash yet, open the icon and see if the user name is still there. This may save you some problems if you can retrieve it.
Thanks for using FixYa and for the generous rating.
If you need more help let me know.
Posted on Jul 31, 2010
Try switch to an account that have Adminstrative privileges, if your account is the only account and is Administrative the you have a serius issue about virus, the only thing to do is save your printing job, but also can try
go to start
then select switch user
(no log off because you close the progran until this keep telling you you have *program in use)
if you can get out with switch
then before the welcome window apear try pressing Ctrl+Alt+Del
then an window with an account name Admin and the free space to put an password you can try this to get into that account...
by default the Admin account it´s without pass...
try, if the problem don´t get solved then you need to go to control panel and user accounts, try to make an new account without pass and make it Administrative, if some how you can´t create an account and then appear an window telling you that you need Administrative privileges you are very ******* because the only thing i can think is format your pc...
hope this was helpfull
Posted on Jul 31, 2010
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Posted on Jan 02, 2017
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