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I delete one of my user names and don't know how to get it back he has a print job waiting that I can not delete. I can not uninstall the printer either. It keeps asking for an adminestrative pass word but will not allow me to type in that spot.

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You did not mention the model number of the printer. If the print job is not that important shut the printer down and remove the power cord for about 30 minutes. When you turn it back on the unit will reset and erase any print jobs.

As far at the computer, you can reboot it also which will erase any print jobs. It may require using control + alt+ delete at the same time. You will get the Windows Task Manager and will have to make a selection on the software you want to stop from running. Choose the print job.

If you have not emptied the trash yet, open the icon and see if the user name is still there. This may save you some problems if you can retrieve it.

Thanks for using FixYa and for the generous rating.

If you need more help let me know.


Posted on Jul 31, 2010

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Try switch to an account that have Adminstrative privileges, if your account is the only account and is Administrative the you have a serius issue about virus, the only thing to do is save your printing job, but also can try
go to start
then select switch user
(no log off because you close the progran until this keep telling you you have *program in use)
if you can get out with switch
then before the welcome window apear try pressing Ctrl+Alt+Del

then an window with an account name Admin and the free space to put an password you can try this to get into that account...

by default the Admin account it´s without pass...

try, if the problem don´t get solved then you need to go to control panel and user accounts, try to make an new account without pass and make it Administrative, if some how you can´t create an account and then appear an window telling you that you need Administrative privileges you are very ******* because the only thing i can think is format your pc...

hope this was helpfull

Posted on Jul 31, 2010


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1 Answer

Shows printjobs on printer but not in queue

Try disconnecting the printer from power and from the PC completely.
Reboot the PC.
Connect the printer again and then try printing.
Uninstall and re-install the printer again.Don't have installation discs?
Download the drivers from the link below,Just select your Operating System,

Hope it helps.

Feb 23, 2012 | HP DeskJet 9300 InkJet Printer

1 Answer

The machine was moved to another location. the message states "close lower side cover" the door is closed. there is a crack in the hinge of the door. i press on the door and nothing happens. ...

Turn the power switch off.
If the printer has an external Ethernet adapter (an additional device that connects the Ethernet cable to the printer -- often this adapter will be a small gray or black box attached to the back of the printer), unplug its AC adapter from the power source.
Save your work and shut down your computer.
Wait a few seconds, plug the Ethernet adapter back in first, and then turn the printer back on.
Turn the computer back on

If the printer remains unresponsive, check the print queue for the printer, there may be other users' print jobs blocking up the queue. To check the queue on a Windows computer, go to Start -> Settings -> Printers and double-click on the printer. On a Macintosh, double-click on the printer on the desktop. If there are numerous print jobs stuck in the queue, cancel any jobs you own. If there are jobs owned by other users, you can contact those users directly or call the Help Desk to request assistance unblocking the queue.

If the queue is empty, try creating a small text file and print to the printer. If this prints correctly, the problem is likely with the other document rather than with the printer.

If the text document does not print, have another user print a small text document from their computer. If this document goes through, the problem may be with your computer rather than the printer.

Windows users should remove the printer by deleting it from Start -> Settings -> Printers and re-add it from its NTPrintServer queue.

Macintosh users can throw the printer in the Trash and reinstall it from the Chooser. If the printer no longer appears in the appropriate AppleTalk Zone, it may have been taken off the network or its AppleTalk name or zone have changed.

AppleTalk printers can occasionally lose their configuration and "forget" their zone. If you no longer see the printer in the appropriate zone in the Chooser, check the Unconfigured zone. If the printer has never been given an informative AppleTalk name, for example if a default name like "HPLaserJet6M" was never changed, there may be more than one printer with that name in the Unconfigured zone. If there are multiple printers with the same name in a zone, they are automatically assigned a number (#1, #2, #3, etc). To figure out which is the correct one, turn off the printer and see which one disappears from the zone. When you turn the printer back on, you will be able to pick out the correct printer.

Jan 21, 2011 | Toshiba DP2570 Printer

1 Answer

I replaced a Dell 948 printer that was freezing up when printing. Now when I try to uninstall the software/driver for this printer, I get a message "wait for printer to finish printing, then uninstall". It...

Don't worry... you just have to delete the previous print job.

Go to start menu...
Control Panel...
Printers and Faxes...

Find your printer and double click...

This should show you the pending document to print...
Right click and delete that job and any other pending jobs...

If it is not deleting... try using the "Use printer offline" mode in the menu.
Again delete. This time it should work.

Jul 18, 2010 | Dell Office Equipment & Supplies

2 Answers

I cannot uninstall my Lexmark printer model X 4580 because I have to delete print job. How do I do this on my new Macbook/Pro?

You can uninstall printer driver from library folder.
Go to system preferences and delete driver from Library /Printer .
Delete that folder then your printer driver is will uninstalled then reinstall the driver if you want to use it again.
Let me know if you need further assistance.
Thanks for using FixYa.

Feb 20, 2010 | Computers & Internet

1 Answer

I have the lexmark x1270. When a prit job is cancelled, it does not fully cancel and I cannot print the next job. I tried to uninstall it, but I couldn't because a message keeps coming up to wait for the...

Check the bottom right side of the PC screen.

If you see the printer icon there, double click it. That opens the print queue.

Highlight the print job that is causing the failure and delete it.


Dec 03, 2009 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

How to delete jobs from the disk in the memory of printer

To delete a private job please do the following on the printer's control panel.

1. Press MENU to enter MENUS. RETRIEVE JOB is highlighted.
2. Press to select RETRIEVE JOB.
3. Press to highlight your USER NAME.
4. Press to select your USER NAME.
5. Press to highlight a JOB NAME.
6. Press to select the JOB NAME.
7. Press to highlight DELETE.
8. Press to select DELETE.
9. Press or to select the first digit of the PIN.
10. Press to select the digit. The number changes to an asterisk.
11. Repeat steps 9 and 10 for the remaining three digits of the PIN.
12. Press when finished entering PIN.
13. Press to delete the job.

Let me know if this helps you. Good Luck!

Sep 29, 2009 | HP LaserJet 5550 Printer

1 Answer

Printer failing to print

start --> run --> services.msc

press enter / click on ok

scroll down to print spooler and right click on it and click on restart and then go back into printers and faxes and right click on printer and cancel all documents or delete the print job

If that fails to work you may need to use the utility that came with your printer to cancel it - short of that you can just turn the printer off for about 5 seconds and back on.

May 25, 2009 | Lexmark X3550 All-In-One Printer

2 Answers

Hp 2420 prints a ''job storage status page'' after each print job

If you have your software driver or print job set to save your print jobs to the printer and your printer does not support this, you will get that error and status page. Here is what the User's manual says about print job storage:
"The printer supports two distinct job-storage features that you can use to initiate printing from the printer control panel after the print job is sent from the computer:
● Proof and hold jobs
● Private jobs
Make sure that you identify your jobs in the printer driver before printing. Using default names might override previous jobs that have the same default name or cause the job to be deleted.

The job-storage features require 48 MB of RAM. For printer models that have less than 48 MB of RAM, you can add memory so that they can support the features."

Mar 17, 2009 | HP LaserJet 2420 Printer

2 Answers

Unable to cancel a job

Sounds like the printer spool is frozen.

Assuming you're using WinXP and logged in as an administrator (or with admin permissions)

Control Panel
Administrative Tools

Locate the "Print Spooler"
Right click on this and choose "restart"

This will restart the print queue and will probably try to print the job again or delete it properly. If it tries to restart, just right click on the printer job and choose cancel again..

You may need to repeat but that should at least get you back up and running with other print jobs again.

Jan 25, 2009 | HP PSC 1350 All-In-One Thermal Printer

2 Answers

Cannot delete a document waiting to print

You don't have to go so far as to uninstall the printer just go to services (control panel > administrative tools > services) and turn off the print spooler service (right click and choose stop) then turn off the printer. Right click the printer (start menu > printers and faxes > the printer that is having trouble) and select cancel all documents. Restart the print spooler service and turn the printer back on. Your pending documents should be gone.

Nov 23, 2008 | HP Photosmart 4180 All-in-One Printer

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