Question about Universal Remote Control MX6000 Remote Control

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Hi - I have a MX-6000 that the touchscreen is totally 'frozen' -- I've taken the battery out, did a hard reset....everything I can think of -- Any other ideas is appreciated. I am having problems with the 'Mobile Sync' download. Having to use that because I have Vista...Thanks in advance..lj

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I think you may have "Glitched" your unit while doing that sync, I have seen similar things in my shop before, As you have done exactly what was needed to be done, Unfortunately I think you have what we call a Bricked unit.... sorry.. OK, you maybe able to recover by reflashing it, you need a special USB cable and the correct software, then you plug in the unit to the PC's USB port, and upload the Firmware to your unit, this should, return you to functionality. Possibly...
But this is a long shot, your best remedy is to return the unit to the manufacturer, they will repair it for a very reasonable price, and you can be sure that it is all now OK.

Below is a support link. http://www.universalremote.com/product_detail.php?model=156

Posted on Jul 31, 2010

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