Question about HP Photosmart M525 Digital Camera

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I just purchased a sandisk sdhc card 8gb memory card.how do i my camera says it is the wrong format.press ok and it will format it....i pressed the ok button and it says unable to format.can you help.

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The problem is that you're using an incompatible memory card.

Your camera is designed to use SD memory cards up to a maximum 2GB capacity. Click on this link for the user manual and look at the specification on page 43 under the heading "storage".

You're trying to use an 8GB SDHC: not only is the capacity far too large for your camera to handle, but it's a later technical standard which your camera does not have the hardware for. SD and SDHC cards may look the same, but are very different "under the skin". SDHC compliant devices are backwards compatible with earlier SD cards, but SD devices like your camera cannot be updated to use SDHC cards.

Your only fix is to replace the SDHC card with an SD card of no greater than 2GB capacity.

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Posted on Jul 30, 2010

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