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My daughter's JBL on stage II docking connection is faulty. Where can I buy the spare part? It seems a shame to throw the unit away!

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Contact parts department at JBL

Posted on Apr 24, 2008

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Hi I'm trying to connect my iPod, to the JBL on time and doesn't make conection, I.e not playing the music being played on ipod. What am I doing wrong?


I correcting the spelling of 'trying'. To answer your question. I depends if it is a wired connection through the Dock or whether it is a Bluetooth connection.

For wired, you press the iPod or Auxillary button on the dock to select the signal from the iPhone.

For a Bluetooth connection.
Open Settings on the iPhone, on Bluetooth, close it an open it. You should see the JBL. If not, you have to press PAIR on the JBL.

Didn't you get instructions with it?

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My daughter got one for xmas, she tried to connect to a creative docking station and screen went wierd


did she drop it?
you can try this:
· 1. remove all creative software from your pc (do this from start menu/settings/control panel/add or remove programs)
2. Uninstall Windows Media Player 11 and Windows Media Player 11 runtime. This will rollback the pc to an earlier version of WMP.
3. Download the latest version of the zen driver from this location:
http://us.creative.com/support/downl...ame=Windows+XP
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All else failes download the recovery tool from creatives website.

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1 Answer

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The dock connectors on most of the speaker systems available are cheap and break easily. I have experienced the same problems. if the ipod doesn't sit just right then it doesn't connect. why they seem to charge but not send music signals i'm not sure. highly unlikely that it's your ipod. either buy a good speaker dock (klipsch, bose, sonic impact... check amazon or e-bay for good deals) or use the headphone jack to connect to the speaker dock you have, and use the wall charger to supply power/charge your ipod.

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