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My everstar ice maker stopped making ice. The motor was running but all the ice had melted. I just cut the machine off.

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If your ice maker is not producing any ice at all, it could be due to various reasons. Firstly, check the right side of ice maker for a wire. The wire will be in an erected position, if the machine is turned off. In such a case, lower the plastic lever present in there or the wire directly if there is no plastic lever. This should be enough for your ice maker to start functioning once again.

There could also be a case of blockage in the ice maker fill tube. If this is the situation, use a hair dryer to melt any ice stuck in there which is causing the blockage. Replace the tubes if necessary. Check the ice maker assembly for any cracked up or broken parts. Especially check the gears and plastic arms along the ice rake, as these are more likely to break down compared to other parts. Replace them if needed.

Take care.

Posted on Jul 30, 2010

  • Otis Watkins Jul 30, 2010

    There is no wire on the right side of the ice maker. If there was a situation of blockage within the line it should be melted by now due to the fact the machine has been off for a while. Water seems to be running through the machine because I can here it running and see it at the top of the machine. Is there anything else that could be contributing to the machine malfunctioning. Thank you in advance for your support it is truly appreciated.

  • Jimoh Adeleke Muyideen Jul 30, 2010


    1) If the icemaker
    doesn’t make ice but you can see the arm swing into motion and you hear a
    buzz for about 10 seconds after it is finished, the water valve is
    asking for water that isn’t arriving. This means the valve and the
    solenoid are probably okay, but the water supply is not. Be sure the
    water supply line isn’t kinked behind or beneath the refrigerator
    (1/4-inch copper tubing is much better than plastic fill line).

    Check to see if something has caused ice to back up around the
    mechanism—this can cause the fill tube to freeze, blocking the
    mechanism. When ice cubes are small and seem to be getting smaller, it
    generally indicates a frozen fill tube.

    3) Check the water line
    that enters the back of the freezer for a blockage. Find the water
    shut-off valve behind the refrigerator or under the sink, turn it off,
    unscrew the copper line from the back of the refrigerator, put the
    copper line in a bucket, turn on the valve, and see if pressurized water
    pours out.

    4) Check the tap valve; a bad tap valve may cause the
    problem where the icemaker’s supply tube connects to the water pipe. If
    necessary, replace the inlet valve and the tap valve. For the tap
    valve, use the type that requires you to drill a 1/4-inch hole (as
    opposed to the “self-piercing” type). You can do this yourself, or call a
    repairperson or plumber to install an inline water filter when
    replacing the valve.

    The water line attaches to a solenoid at the back
    of the refrigerator and then travels to the icemaker. The solenoid may
    be defective or may not be receiving power. You can try removing the
    sediment screen inside the solenoid and flushing it with water to clean
    it, and at the same time you can inspect any seals or diaphragms to
    ensure that they are sound. Unplug the refrigerator first. Unless you’re
    skilled at home repairs, this job is better left in the hands of an
    appliance repairperson.

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