Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Computer not reading hard drive.

Just got a new computer was trying to add my music to it and the WD 500 GB Hard drive is not reading. Nothing shows up and it wont let me open anything on the drive. Thanks

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  • 10,406 Answers

Connect the MYBOOK to your old computer (or some other computer), to see if it can be accessed at all.

Posted on Jul 30, 2010

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1 Answer

My external hard drive (wd) not showing the datas, but its occupied space.. how to get my datas from this...?


may be its hidden.
Select show all hidden folders in ur computer

still not showing then the virus have affected it u cant get back data

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Hi my wd 500 g hard drive will not open on my computer... when i plug it in the light starts flashing but nothing else happens.. it doesnt even show up on the computer... i dont know what to do i have so...


Try unplugging the power cord from the hard drive and leave it it off for about a minute. Then plug the power back in. If it still doesn't show up, restart the computer. You can also plug the hard drive into a different USB port. Hope this helps.

Regards,

Matt

Apr 13, 2011 | Western Digital My Book Essential Edition...

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My WD 250 GB hard drive no longer reads on my laptop....what has happened to it?


There are 4 major components:

* the USB cable -- try a different one

* the power-supply -- try to find a different one, or use a multi-meter to check the output (voltage and amperage) levels, to confirm that the actual values match the specifications

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter

Try connecting it to a different computer, to see if it works at all.

Disassemble the enclosure, remove the disk-drive, and attach it as a "slave" disk-drive in a desktop computer, to see if the drive itself is OK or not OK.

If it is OK, then buy a new "empty" external storage enclosure, and "transplant" your disk-drive into the new enclosure.

Is the warranty still valid? If so, exercise the warranty.
If not, then W.D. has a "Customer Loyalty" program, allowing you to buy a new W.D. device from the W.D. web-site, at a significant discount.


Nov 02, 2010 | Western Digital My Book Essential Edition...

1 Answer

All my music that was on my wd are gone when i plug in my wd it doesn't show anything


Connect the WD Passport to a different computer, to see if YOUR computer is the problem.

If that does not help, any external disk-drive has two major components, inside the enclosure:
* disk-drive
* USB-to-disk-drive adapter

Open the case, and disconnect the disk-drive from the adapter, and remove the disk-drive. Connect it as a "slave" disk-drive in a desktop computer, to see if the files can be "directly" read from the disk-drive.

Oct 10, 2010 | Western Digital WD Passport 250GB Portable...

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HELP! My WD 500Gb hit the floor :( was still working but today the computer doesnt recognize the drive when you do a search! Tried a differant computer same problem. It makes a sound like its reading back...


The hard drive could be damaged but the USB adapter case electronics is OK. Therefore the computer can see the USB device (adapter case) but not the hard drive. If the hard drive makes a clicking noise or you cannot hear the hard drive spin, then the hard drive is definitely faulty.

There is very little chance you can recover data from a faulty hard drive.
There are companies that can recover data from faulty hard drives but it will cost you an arm and a leg for their services.

Oct 22, 2009 | Western Digital My Book Essential Edition...

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WD hard drive not recongnize by laptop!


Do ypu have another computer you can test it on? Plug it into via your USB port.

Jul 12, 2009 | Western Digital My Book Essential Edition...

1 Answer

Wd 500 not showing


It may be in raw format. Go to Control Panel-Administrative Tools- Computer Management- Disk Management. It will show all your drives and their formats. You can format from there if you need to.

Char S.

May 30, 2009 | Western Digital My Book Essential Edition...

1 Answer

WD Elements 500 GB


Hi bobo08,

I'd first check to see if the drive is working correctly with some utilities that WD provides, then once you determine if the drive works, you can either return it the retailer or it's working correctly by using these utilities. Here's the link to that drive. HERE

Good Luck

Mark

Jan 01, 2009 | Western Digital 500GB ELEMENTS 500 GB USB...

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