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I installed windows xp program on someone's computer over a year ago. now the sound doesn't work . the device driver says the device works properly but when i try to turn up the volume in control panel the volume bar won't slide. is it my fault or is it something that that someone else did ?

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  • David Dahwud Hughes Jul 30, 2010

    thank u , my friend. I'll let you know how it goes.

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  • 4,737 Answers

This isn't a big issue, you'll be able to make it work after reinstalling the sound drivers. It's not your or his/her fault. First of all, uninstall the sound drivers, run a registry cleaner (click here to download). Download and install the program, and then run the registry cleaner by clicking "Registry" > "Scan for issues" > "Fix selected issues" (you'll see the progress bar detecting the registry issues in the system) > "No" > "Fix selected issues" > "Close".

[don't run the "Cleaner" after it's downloaded and installed, run only the registry cleaner after clicking the "Registry" menu. It's also important to run the cleaner, but you'll loose everything that you have downloaded in your Internet Explorer's Download Folder, if you can move them to other directories or to another folder, there's no problem running the cleaner, it's better if you can run it].
After you've fixed the registry issues and cleaned the system using the Software, restart you computer and reinstall the Sound Drivers, that'll definitely fix the sound problem. If you have problem, let me know.

Good luck.

Thanks for using FixYa.

Posted on Jul 30, 2010

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