Question about AT&T E2562 Cordless Phone
I have an AT&T E2562 two line telephone. I subscribed to AT&T service on both lines and the caller id for both lines worked fine. I just subscribed to an Internet based phone service, Ring Central, and I purchased VoIP phone adapter, Linksys Sipura SPA-2102. I hooked up the Internet line onto line 2 and left the AT&T line hooked up to line 1. With this set up, the caller id no longer functions on either line. I tried each service independently on line 1 & 2 and the caller id worked but it will not work when both lines are in simultaneously. I also tried switching the lines so that the AT&T line came in on line 2 and the Ring Central line came in on line 1, this helped in that I will get caller id information on line 1 with the VoIP line but I still do not get caller id on line 2 (the AT&T line). I also noticed that when each line is connected independently and I receive a call from a cell phone there is a difference. With AT&T connected: where the caller id would normally show the persons name, I see "Wireless Caller" and below that is the phone number the person is calling from (310) 555-1212 (this is what I am used to seeing) but with the Ring Central line, where the caller id would normally show the persons name or in this case "Wireless Caller", instead, I see the ten digit phone number "3105551212" and below that is the phone number the person is calling from (310) 555-1212. I only mention this observation in case in can help diagnose the problem. I would appreciate any help in getting the caller id working on both lines.
Hi you should check the phone setting to see if its correct,if the settings are not right the phones will not not function the right way.
Posted on Jul 30, 2010
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Posted on Jan 02, 2017
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