Question about Husqvarna Designer I

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I cannot open any of my designs because I get a message "dongle not attached". I want to transfer my new designs from a cd to a floppy to use in my Designer I. This is very frustrating and I do not have the money to upgrade my Designer I nor do I have the means to purchase a new machine (not that I would not like to have the Diamond). Please give me any help that you can. I was told by my Husqvarna dealer yesterday that these dongles are no longer in production. Thank you very much for your time and help.

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I am assuming you have some sort of Husqvarna software which is now malfunctioning - is this correct? It must be Customizing or maybe 3D or the one that was between these two (can't remember what it was called) because dongles for 4D would still be available. I have three suggestions for you.
Firstly, look on eBay and other online places where used sewing software is sold - because this software is fairly old now, you might be able to pick up another copy of the same one you use. Just be sure that you get the registration number as well as the dongle. You won't be able to register the software with HV, but will need the number to install it.
Secondly, look for older and cheap used software from other sewing machine manufacturers (Brother, Janome etc). Just check first to see if it will convert designs to .shv and put them on a floppy disk that your machine will recognise.
My other suggestion and probably the best one is to consider purchasing some third party software which is a lot cheaper than the HV programs, such as Sew What or Embird. The basic Embird which will let you load designs for your Des.1 and also has some pretty cool editing tools is a little over $100. Not sure on the price of Sew What but a Google search should turn it up for you.

Posted on Aug 07, 2010

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I have installed artista v3.0 software and dongle on a machine running Windows 98. When I open the software to run it says it cannot see the security device.


Dongle will not be recognized
NOTE - If you have encountered any of the following when installing your v5 BERNINA Embroidery Software:
After the computer reboot the screen will prompt for the new dongle but will NOT recognize it.
After the computer reboot the screen will prompt AND recognize the new dongle but never ask for or recognize the older dongle.
The software installation seems to complete but when attempting to open the program you will get the tool tips for a period of time then get taken back to your Desktop.
After rebooting the PC, you get an "error 7" message in the black DOS screen.
You may try one of the following (NOTE: Disconnect ALL USB devices from the computer EXCEPT for the version 5 dongle. If doing an update, attach the old dongle only when prompted):
1. If the version 5 software is installed, go to MY COMPUTER > Local Disk C: > Program Files > BERNINA > Embroidery Software > BIN folder and in the BIN folder will be a file called 'DATAGATHER' or 'DATAGATHER.EXE'. Locate this file and double-left click it to restart the 'verifying the security device' process and should finalize the brain transfer.
2. If step 1 was not successful, you will next need to try to run the REPAIR feature from the v5 install CD. To do this, reinsert the version 5 installation cd, and choose the REPAIR feature when you are asked to make a choice. Click NEXT and YES to finalize the REPAIR and restart the computer when prompted


Also doesn't look like it will run on Windows 98. It is SOOO Old! Version 5 won't anyway.

http://www.berninasoftware.com/faq-i710-p5343c140e7c855f8d1d842476841b61ef6b09596-sE.html

Sep 14, 2015 | Sewing Machines

1 Answer

How can I send designs from my PC to my Toyota 830 embroidery machine when my Pantograms software/hardware is no longer working?


Some of the Pantograms software programs require a USB dongle connected to the computer. However, the driver for this dongle has to be installed before you install the software or connect the dongle. I suspect you may not have installed the driver or the dongle is missing.

Assuming that the dongle is connected:
Close your embroidery software program and all of the Pantograms software, including the Network C software, on your computer and remove the USB device. Put the software install CD into your machine's optical drive. (If your new machine doesn't have an optical drive, get a USB optical drive or copy the files from the CD to a 1GB+ USB flash drive at another computer with an optical drive.) If Windows XP starts the autorun routine for the CD, click Exit. Then double-left click on My Computer to launch File Explorer. Go to the CD drive (or USB drive if you used the work-around) and double-click on it. Open the Rainbow Drivers folder and then open the XP folder. Double click on the program: setup.exe . Choose Complete install as the program executes. Then close File Explorer when the install is done. Now insert the USB dongle and follow the on-screen message about New Hardware found to install the Rainbow driver from C: .

If you do not see the New Hardware found message, try putting the dongle into a different USB port. (Make sure to avoid USB hubs - they can add to USB device issues.) If the dongle doesn't work at any port, you may need to use a different method. There is a flash reader available for connecting a USB flash drive to the Toyota 830 here: http://www.plrelectronics.com/lab/usb_reader.php . (Scroll down to the Toyota machine section. This isn't cheap but it is cheaper than some of the newer embroidery software packages.)

I hope this helps.

Cindy Wells

Oct 26, 2014 | Sewing Machines

1 Answer

I have floppy disk for all software can I get it on cd?


best solution would be to go on ebay and buy a usb floppy drive, that way you can still use and open the floppies. either that or buy the floppy drive and fit it into the computer.

most laptops and desktops support usb floppy drives

they quite cheap too. good luck

Jun 16, 2012 | Husqvarna Rose

1 Answer

I have the old VIP Customizing software for my Des 1 and my Iris My computer was stollen and I do not have the RSWE file needed to update my dongle to make it work....VERRRRY upsetting since HUS does not...


If you have the disc to install the program if should also install the dongle automatically. I just loaded my old copy 2 weeks ago and it was all done with that one disc. You have to install the software BEFORE plugging the dongle...
feel free to e-mail me lewgnr922@gmail.com

I'm looking how to put the sample fonts from the free floppies into the program to use on my designs. Disk Manager only does designs and customizer won't recognize the fonts directly off the disc.
Any suggestions??? lew

Jan 13, 2011 | Husqvarna Designer I

1 Answer

The 3-D embroidery system seems to be only compatible with downloading the designs to a floppy disk. I have a Husqvarna Designer I that has a USB port. Is there any way to download designs to an USB...


USB Designer 1s use Disk Manager, just like their floppy disk sisters, but it needs to be Disk Manager USB. New USB Des1s came with this program on a CD, and this software was also included free when a floppy disk Des1 was converted to USB. If you bought your D1 USB new, check the disks that came with it - one should be Disk Manager USB. If you purchased the machine second hand, contact the seller and ask for the program. It is a free standing program and you don't need a dongle. Check your 3D software - you might already have what you need. Open 3D, click down arrow for Accessories (far right-hand side) - what does your Disk Manager say? If it says Disk Manager USB you are okay to go.

I am not 100% sure of this, but I think that maybe the last update for 3D software (version 7.25) might have included Disk Manager USB. Go to the Husqvarna website and make sure your 3D is updated to the latest version.

If none of the above helps you, there is always the cheap cost embroidery software alternatives: Embird or Sew What. I believe they can write to Designer 1 USB sticks now.

Nov 09, 2010 | Husqvarna Viking 1

1 Answer

Loaded autodigitizing onto our new computer with Windows 7. Everything loaded just fine but when I try to open program it does not recognize the dongle.


There is an update for dongles and windows 7.

Info on Husqvarna Viking website - http://www.husqvarnaviking.com


When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System
  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

Link to dongle drivers - http://www.vsmsoftware.net/downloads/HASP/haspusersetup.exe

Good luck.

Feb 09, 2010 | Husqvarna Designer I

1 Answer

Designer I - failing floppy drive


You can get the floppy drive replaced. I did tons of them! I don't think it is you. Sometimes you can "wiggle" the floppy a bit with the little flap door open and get it to read. Not a huge deal to replace.

Aug 03, 2009 | Husqvarna Designer I

2 Answers

No Dongle Attached Error Msg


You might want to take it to an authorized husqvarna viking dealer for service. You can locate a dealer near you by visiting the husqvarna viking website and clicking on the Dealer link on the left-hand side of the page - http://www.husqvarnaviking.com
Good luck.

Nov 07, 2008 | Husqvarna Designer I

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