Question about Tomtom ONE GPS Receiver

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My tom tom one xl keeps saying poor gps am i in as buildind? I have tried updating it and also the tomtom gps fix but to no avail, also have reset it too

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It sounds like the GPS Fix file is corrupted. You can fix this by connecting your GPS to your computer. The GPS will then become an external drive. Search the GPS folders for one called ephem and delete the contents, not the folder. Run TomTom home again to update the device. It should re-install the GPS fix file, which should correct the problem. It will take about 5 minutes for the TomTom to find what satellites are available when you turn it on again, so be patient.

Good luck

Posted on Aug 04, 2010

  • williamjo497 Sep 14, 2010

    With the Citroen C5 it has a thermal front screen that blocks the signal.

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Make sure you keep it up on the dash, and that you arent trying to use it in a garage.

Posted on Jul 30, 2010

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1 Answer

Tom Tom 540 can't find satellite signal for past hour


The problem can be fixed by resetting the tomtom one xl gps receiver. Tomtom one xl gps receiver is common with this problem, after resetting it, it is most likely it will happen again. So be ready to keep resetting over time.
It most like is as a result of bad strength to search and detect the satellite. So you have to adjust the antenna also to a area where it can pick signals easily. This is quite uneasy because the areas to locate the satellite varies in terms of the location you are.
Software update will not fix this problem as well as the quickgpsfix, so the bes solution is for you to keep resetting it. Hope this helped. Thank you for using fixya.

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I would shut it off and turn it on. If it persits, just hit the master reset in the back. But what you may want to do is update the maps on tom.tom.com

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when your registered it with tom tom they take note of your maps
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I you backed it up to your computer you can also restore the maps from there with the tomtom home software

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I have a Tomtom XL and lately its taken forever to find gps signal, i tried everything like resetting it which works for a bit but then has that problem again. Can someone help. thanks in advance


i work as a truck driver on a small fleet of 7 vehicles in the midlands UK

3 of us have Tom Toms, the others have medion, navman or garmin.

ALL the tom tom users have been experiencing GPS problems this week ( june 21 onwards ) whilst the rest of us have seen no change in GPS satelite availability.

In addition, a friend who uses a TOM TOM One XL in another part of the UK has also had same problems.

Its a TOM TOM problem generally it seems, and NOT your particular piece of kit.

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2 Answers

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