Question about Computers & Internet
It seems that either your LCD screen is damaged,
or the data cable between the motherboard and the LCD is damaged,
or the video-card is malfunctioning.
Connect an external monitor to the VGA or DVI port on your laptop, to see if the usual "start-up" stuff can be displayed on that external screen. If so, then Windows *IS* starting "normally".
Take your laptop to a qualified technician, for proper trouble-shooting.
Posted on Jul 30, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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