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My compaq 6720s has the white screen of death i turn it on and can hear the windows loading - but just see a white screen

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It seems that either your LCD screen is damaged,
or the data cable between the motherboard and the LCD is damaged,
or the video-card is malfunctioning.

Connect an external monitor to the VGA or DVI port on your laptop, to see if the usual "start-up" stuff can be displayed on that external screen. If so, then Windows *IS* starting "normally".

Take your laptop to a qualified technician, for proper trouble-shooting.

Posted on Jul 30, 2010

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