Question about Xerox Phaser 8560DN Laser Printer

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Keeps asking for ink and it has ink

The xerox phaser 8560 keeps asking for magenta ink and it has magenta ink.

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Try removing, and then reseating the MAGENTA cartridge.

If you replace the MAGENTA toner-cartridge, does the problem go away?

Posted on Jul 30, 2010

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Posted on Jan 02, 2017

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ERROR MESSAGE PHASER 8560 09,006.41:150694


9,006.41: The magenta ink melt heater is On, but ink is not dripping.

Manually verify that the ink stick is able to advance in the ink loader chute. Check for broken or wrong type ink cubes.

Apr 07, 2014 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Xerox phaser 8500 error code 09, 038, 46:4597


Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)

Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.

Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.

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Aug 11, 2013 | Xerox Phaser 8500/DN Printer

1 Answer

On my Xerox Phaser 8560 DN I keep running the light stripes test to fix the weak/broken jets, only to have another stripe appear in another spot! It's like playing ink-head whack-a-mole. Needless to...


Have you tried using the jet substitution instead of cleaning every time. We used to do that till we had 5 or 6 weak jets then run the cleaning and if they have all recovered turn off the jet substitution..

Mar 28, 2017 | Xerox Phaser 8560DN Laser Printer

1 Answer

Xerox 8560 fault 37,012.48:576


Faulty heater for the Magenta ink melt circuit.

You will need a qualified technician to fix this

Dec 22, 2009 | Xerox Phaser 8560MFP Laser Printer

2 Answers

Error code 09,036.44:34979 What does this mean and what can I do to resolve it?


Ink count sensor flags are
stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41,
where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.

Oct 23, 2009 | Xerox Phaser 8500/DN Printer

2 Answers

Phaser 8560 error code


Most likely you are using generic ink or ink not made for that specific machine. The black ink is the one causing the problem. the printer will then need to be reset.

Apr 15, 2009 | Xerox Phaser 8500/DN Printer

2 Answers

Magenta Ink cartridge is stuck in Xerox Phaser 8550/8560


09,03x

35 = Cyan
36 = Magenta
37 = Yellow
38 = Black


The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error.

Turn off the printer.
Turn on the printer.
As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display.
Release the buttons, it will now come up in the service mode.
Scroll down to the function menu, hit ok, scoll to clear isc fault, hit ok.
Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.

Mar 31, 2009 | Xerox Phaser 8560MFP Laser Printer

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