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Scanner problem - Panasonic DP-8020E

The scanner worked fine until I updated my version of Adobe Reader to Adobe Reader 9. Now when I scan a document to my computer, the normal ''Scanned Document Was Received'' window appears, but when I click display, it says, ''Application was not able to be started.''

I am still able to send a print job to the DP-8020E and it prints normally.

Two other computers in this office are also networked with the DP-8020E and both of them can receive scans.

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Try uninstalling printer driver then reinstalling it if this doesn't work then contact adobe support see if they have a patch for this problem

Posted on Jul 30, 2010

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