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My father recently moved from cincinnati to deshler ohio with me. I need to get his email set up. He had rr in cincinnati. It was htrue@cinci.rr.com. I can't seem to get through on the phone. I need someone to tell me how to set his new email up and if he can keep the same address or will it need to be changed.

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Cincykid75,

As long as the email account is still an active account, you can go to the following link to get access to his email.

https://webmail.kc.rr.com/

If your father cannot remember his password, or the login doesn't let him in, you will need to call Road Runner to have them fix it on their end. Just call 614-487-7766 or 877-317-7766 (Voice) and let them know that he has moved and is using a different computer. They will fix it from there.

ArthurB

Posted on Apr 24, 2008

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