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I have just fitted new carbon brushes to my hoover HPE236 and there is now a loud screetching noise coming from my machine when the drum is turning.Can you help please

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Providing there is not a lot of arcing on the brushes the noise will subside when the brushes have bedded in properley. takes about a week.

Posted on Jul 30, 2010

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It could be the drum bearings are seizing or something is causing it to jam.

If this is the case the motor would work too hard and draw too much current and consequently would cut out for a time and then reset.

Removing the drivebelt and turning the drum by hand would show if this is probable.

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Louise, E07 means "Motor fault. check motor, tacho and associated wiring, check drum has not jammed" Presuming you can spin the drum by hand, I'd put my money on the carbon brushes in the motor being worn out and needing replacement

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Could be worn Carbon brushes on the motor.Check belt has not fallen off though...some Neff you need to buy half motor to fit new brushes as it comes this way, perhaps a good test is to blow ut any dust next to the brushes this may allow the motor to Briefy run long enough to tell if brushes are worn ..Half motor cost to buy - 60 GBP......Happy new year...

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During the spin cycle, it sounds like a helicopter. So noisy that you have to leave the room and close the laundry room door.


Hi,
This is difficult to work out as there are so many different symptoms. Here are my thoughts -

Dust from carbon rushes is black. Grey dust usually comes from a loose concrete weight. Loose tub weights are rare on this model but they cause a loud knocking noise which is often worse when the washing machine is revving up to spin and dying down from a spin (suspension problems are also often worse at this stage too). It's not normally a metallic sound though.

If the noise is coming from the motor banging against the sides of the machine then it will make the machine move when it happens. The whole machine may jump or move to one side. The motor often thumps the side of the washing machine on Hotpoint washers where the motor is fitted at the top of the tub and over to the right hand side. This is a daft place to fit a motor and only Hotpoint / Credo did it. I think they've eventually stopped now though.

It is normal to be able to push the drum to the side so that the motor hits the casing. If the suspension has gone, the tub should be twisted and leaning to one side more than the other or it just could be very loose. It's difficult to check suspension if you don't know how it should feel.

If the noise is coming from the inner drum hitting the heating element or throwing an object like a £1 coin (trapped between the inner drum and the outer tub) around, then the washing machine will be stable but the noise would still be a horrible metallic knocking. This is one because I suspect.

If the carbon brush is charred (as in these Hotpoint & Credo carbon brush pictures) then it's definitely faulty and needs replacing. This could cause the machine to bang about violently on spin but it normally wouldn't.

As for the clothes being covered in black marks. (Washing (laundry) is still dirty or has marks on it (marks on clothes) ). This sounds potentially ominous as it could be that the inner drum is catching on the inside of the outer tub which is often covered in gunge. As clothes are pushed through the holes in the drum on spin, this could cause them to scrape on the inner tub and pick up greasy marks. Check for play in the drum by lifting it up and down from the front. It should only lift up a mm or so. Then turn the drum so that one of the drum paddles is at the bottom. Pull the drum toward you at the point of the drum paddle. It shouldn't have any play in it. Turn the drum round and test the other two as well. If the drum spider and shaft has a crack in it then one or more of the arms will allow excess play when you pull the drum at the paddle points.

Carbon dust from a motor could never get onto clothes.

Thank You for using Fixya.com

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Watch the motor when it is supposed to be running. If nothing, measure for voltage across the brushes and across the motor power terminals. Make sure the motor will turn freely by hand. If power is present, there may be an open wire to either the field winding or one of the brushes.

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it could be that the carbon brushes need changing on the motor. you can drain the machine if there is water in it by disconnecting the outflow pipe from the u-bend under the sink and lowering it into a bucket. This will empty any water in the machine (most of it any way), at the same time you can check for blockages in the outflow pipe while it is disconnected. If the machine is at least five years old then the carbon brushes are easy enough to change yourself, they are seated each side of the motor which will be on top of the machine. Simply carfully disconnect the electric cables on each carbon brush, gently slide them out and replace them by carefully sliding the new ones back into place and then connecting the electric cables again. The carbon brushes for hotpoints were universal for the older models 5 years old or more, but the newer version have cleverly put the motors on the bottom and are hard if not impossible to get to. You will then need to call out an engineer. Always make sure that you disconnet from the mains before touching anything within the machine, and if you are not confident in what you are doing the don't do it, call an engineer.

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this will be your carbon brushes this will only cost £15 at the most pull your washer out now tip it back so u can get under it the carbon brushes are fitted on each side by 2 screws there are only 2 carbon brushes on your motor

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