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Not getting water to the icemaker replaced the valve, still no water

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Good day,
Use this guide to isolate the problem. It's important that the freezer is at normal temperature (at least 10 degrees or colder) and if you have a filter system to change it first.

First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
Three possibilities.
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.

Posted on Jul 30, 2010

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Posted on Jan 02, 2017

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1 Answer

Whirlpool side by side with water and icemaker. My water works perfectly fine but my ice maker no longer produces ice. It runs but it's not getting any water to make ice. What can be done to fix this?


There are a couple reasons your icemaker will not fill with water.
First thing you want to check for is a frozen fill tube to the icemaker. The easiest way to check for a frozen line is to remove the icemaker. Once the icemaker is removed look for ice in the fill tube. If there is ice in the tube the (water valve) will need to be replaced. You can melt the ice by forcing hot water up the fill tube.
Another reason could be the icemaker is not sending voltage to the water valve. The fix for this issue is to replace the icemaker. Hope this helps you with your whirlpool fridge!

The reason to change the water valve with a frozen water line is because the solenoid is not closing all the way. This allows water to enter the fill tube of the icemaker and freeze based on the temperature.

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Are you getting water to the valve and the valve is OK. It copuld be water has frozen in the fill tube to the icemaker.

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GE Side by Side Refrigerator model GSS25jfpa cc. No water to icemaker. Replaced the ice maker and the dual solenoid water valves. Still no water to ice maker? Water to door works fine.


if you can reverse the solenoid valve wire connections,then use the door water fill to activate this valve,but not long as it will overfill the icemaker,this will certify that theres water getting up to the icemaker,then it could be the maker itself not activating the icemakers water valve assy to fill the maker

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Hello, pull the unit out away from the wall. down the bottom under the either cardboard or metal cover that you would remove you will see a blue water inlet valve. Here is a basic video on how to test the valve. http://www.youtube.com/watch?v=AlYCJr9dc3E if you are able to jump L to V on the icemaker and you hear the water valve humming and you do get water inside the icemaker then there would be an issue with the icemaker and you would have to replace the icemaker. If you did not get water after jumping L to V then there would be an issue with the water inlet valve and you would replace the water inlet valve. Before performing any of these tests assure that the filter in your unit does not need changeing whereas a clogged filter will prevent the water from going to the icemaker as well. If you have any further questions message me back. Please also remember when our chat has fully concluded to rank how this opinion has helped it allows me to continue helping others in similar situations in the future. Thanks
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1 Answer

Not makeing ice , defrosted frezzer, got drinking water, took back off by water lines, brown sylonied not getting power too send water up. what is wrong or were to from here


That is a water valve that supplies water to the icemaker and water dispenser. The icemaker is what energizes the valve and sends water to the icemaker. Change out your icemaker or you can just replace the module on the icemaker.

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Why water is dripping, i do not use the ice maker, it's either freezes everything or dirpping water


If you have no desire to use the icemaker, simply turn off the water supply by following the supply line to the valve. (the valve you're looking for has a tiny little "T" handle) The refrigerator has a solenoid valve at the back that admits water as needed for the icemaker. If the valve gets a contamination such as rust, it will leak. Replace the valve, or have it replaced if you wish to use the icemaker.

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I am getting no water to go into my ice maker , eveything else works fine , just no water???


Check fill tube that goes to the icemaker in the back. It may be filled will ice or the water valve may not be sending water to the icemaker. S xS have a dual valve, one goes to the icemaker, the other to the door. This is why one may work but the other doesnt. Replace the water valve on the back of the icemaker.

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Icemaker not working


Try using an hairdryer or defrosting the unit completely , this often get rid of blockage caused by frozen lines fixing the problem.

The water lines can also be unblocked from dirt using a thin flexible shaft. This after defrosting.

If all that does not fix the problem, then you may need to replace the water valve, the icemaker solenoid, or the whole icemaker assembly.

Enter the model number on one of two websites below to get parts and diagrams for your appliance:


Appliance Parts From PartSelect

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theres whats called a cam inside of the ice maker and that is more than like;ly the problem. you can but your own ice maker from place like first service. good luck.

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Hi, everak11,
Three possible solutions for you.
1: No water coming in from inlet valve. Check voltage on inlet if you have voltage and no water then replace valve.
2:Icemaker not cycleing. Lift the arm on the icemaker to shut it off and leave it for about an hour. Come back in and turn the icemake back on by lowering the arm. If the icemaker does not begin a new cycle and the arm start rising then the problem is most likely an icemaker. Replace Icemaker
3:Refrigerator not cold enough. If the freezer is not getting cold enough the icemaker will not cycle. Check the temperature in the freezer and make sure it is getting down to 0 degrees. If not then you may have another problem with your refrigerator. I hope this helps you, Let me know if you have any other questions or symptoms. Mike

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