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I have a solid ink 8560 that has an error 09,037.45:5047, Yellow ink error. How can I resolve?

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That is a yellow stick count fault.
1, If you happened to put 2424 ink sticks in it, they have a different bottom and wont actuate the sensor. A stick is either broken, or otherwise stuck in the slot.
That code is the yellow . You could have a bad ink loader, but very unlikely. Check the free movement of the sticks.

Posted on Apr 25, 2008


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During its warming up cycle, my Xerox Phaser 8560 stop before it can sent a text page and show ''printer error 09, 038, 46:1172'' on its display. Printer do not become operational at this...

Here's what the service manual has to say:

9,035.43 through 9,038 (8500/8550/8560 only): Ink count sensor flags are
stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41,
where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out
Sensor located at the forward end of each ink channel of the Ink Loader. The
sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This
can lead to false Ink Out messages as well as Ink Stick count faults. Using
8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick
count faults.

Jul 18, 2011 | Office Equipment & Supplies

2 Answers

Does phaser 8560 and 8500 take same ink

The 8500 and the 8550 do use the same solid ink cartridges. Not sure about the 8560 since couldn't find information about it.

Jun 24, 2010 | Xerox Phaser 8500/DN Printer

2 Answers

Error code 09,036.44:34979 What does this mean and what can I do to resolve it?

Ink count sensor flags are
stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41,
where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.

Oct 23, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Trying to match color between photograph on monitor to printer. OS is Vista.

The only way to get color matching with the solid ink line 8400, 8500, 8550, 8560, 8860. Is to build you own colors with the CMYK sampler printout.

Beware this will print over 50 pages of swatchs showing the mix of CMYK for various colors. Your can then look at the color you want and see how it's made up i.e. 30% 30% 40% yellow gives a orangish color. You can then build these colors and name them in your application.

You will NOT get Panotone color matching with the solid ink series.

Apr 27, 2009 | Xerox Phaser 8560DN Laser Printer

2 Answers

Phaser 8560 error code

Most likely you are using generic ink or ink not made for that specific machine. The black ink is the one causing the problem. the printer will then need to be reset.

Apr 15, 2009 | Xerox Phaser 8500/DN Printer

2 Answers

Xerox 8560 Error 09.037.45:8982

Don't believe any of the misinformation about Xerox 8560 , 8570 , 8870 inks not loading or being rejected at the at the ink loader gateway. There is a very simple solution to getting the printer to accept any and all ink no matter if it is from another region or starter pack. There is a plastic pin that pops up at the bottom of the ink loader when you begin to drop or place the ink down into it - you can easily circumvent this. If/When the pin pops up (or it just stays up), you us a small magnet and place it down the right side of the loader (move it back and forth until you find the sweetspot) and you will hear a loud click and the pin for that specific loader will release and drop down. Now here is the trick-before the pin pops up again, use your finger from your other hand to hold the pin down, then use your other hand (as the magnet is no longer needed because your holding the pin down) and grab the appropriate ink cube and quickly place it in the loader while pulling your finger out and slide it down the channel . The pin usually moves up very slowly giving enough time to do this-if it doesn't, just repeat the process. Or instead of using your finger to hold the pin down, get a pencil with eraser on the end or small spatula (something thin enough) so you can hold the pin down from within the channel-way. That way nothing(meaning your finger) will get in the way of putting the ink cube into the loading space.
Never believe what the manufacturer tells you-I've been doing this with my 8570 and have no problems.

May 30, 2008 | Xerox Phaser 8560DN Laser Printer

6 Answers

Xerox Phaser 8560 Waste INk

Although I agree totally, the anwer is no. Althought it appears black, take a piece of it an use it like a crayon. It is a combination of all the color inks combined. So if you take and rub it on a piece of paper it will be a purple color. So threfore would not create proper colors.
Now to save ink, Do not turn the printer off at all. Just let it use its own sleep mode. The power consumption is intermittent to keep the print head warm and uses about the same ammount of electricity as your refridgerator light bulb. The reason being, when you turn off a solid ink printer, it purges the print head of ALL old ink and dumps it into the waste tray. That is part of those weird noises you hear when you cycle up the machine, one is a compressor emptying the print head.
Also, honestly, althogh I am not sure what you are using the machine for. But you would be wise to put that product on a pay per page maintenance agreement. That includes all ink and all service. Some of the parts for those printers are super expensive.
I will say one thing you can do with that waste ink, if you know anyone who has children, they can use them as purple crayons..

Feb 21, 2008 | Xerox Phaser 8560DN Laser Printer

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