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No sound! 2 sets of desktop speakers didn't work so I added a usb audio--it worked a few days then quit. I bought a second usb audio--still no sound. Computer sucessfully added usb hardware, volume levels are on high, drivers have been upgraded, and device mgr. says all devices working properly. Advice please?

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  • dayars3100 Jul 30, 2010

    Hi--I wasn't unhappy with the other advice, I couldn't figure any way to send for more!

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Make sure there is not any loose connection betweeen speakers. Make sure all usb ports and it's driver working fine. Go to device manager and uninstall all usb drivers and audio driver also uninstall audio driver from control panel> add remove program then reinstall audio driver usb drivers are automatic install . Then check. Also scan computer with updated antivirus. Let me know if you need further assistance. Thanks for using FixYa.

Posted on Jul 30, 2010

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  • HP Master
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Based on your statement, I'm sure that you have successfully re-installed the driver.

Is it a desktop or a laptop? If it's a desktop computer and you can take the sound card out from the computer, it would be better to take the sound card out and install it in to different computer.

Be sure to install the driver properly. If the same problem occur, then you need to replace the sound card. But if the sound card works correctly on different computer, then you need to consult a pro that will check the internal components.

Thank you and good luck!

Posted on Jul 30, 2010

  • 1 more comment 
  • dayars3100 Jul 30, 2010

    thanks----I have re-installed the driver, yes it is a desktop pc.
    Opening the computer and finding the sound card is kinda past my high tech limits. Any advice on how to recognize it once inside? I have an older hp desktop, is there a chance I can steal the sound card from it and substitute? Thanks you for helping!


  • dayars3100 Jul 30, 2010

    Yes it is a desktop---yes, I re-installed the drivers.
    I can open my computer, but recognizing the sound card is beyond
    my low-tech knowledge. Any advice on how to know which is the sound card?
    Also, my computer is an HP and I have an older hp not being used. Any chance the sound cards would be compatible?
    Thanks much for your help----David Ayars


  • dayars3100 Jul 30, 2010

    Hi again! Yes, I re-installed drivers. It is an HP desktop. I can open the computer, but recognizing the sound card is beyond my low-limit tech.
    Any advice on recognizing the sound card? Also I have an older hp, any chance the sound card would be compatible so I could switch?
    Thanks for helping, David Ayars


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