Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: offline problem...won't print
Go to start>settings>control panel>administrative tools>services.
Scroll down the list to "print spooler." Right click on this and choose the "restart" option.
This should fix the problem and print any stuck print jobs.
Posted on Feb 07, 2009
I had the same problem. This is what worked for me: I went to the HP website and downloaded the hp Print Diagnostic Utility. Found the problem and fixed it in no time (device manager I believe)... worked beautifully. Hope this helps :-)
Posted on May 20, 2009
SOURCE: I can not print
You could try to use static ip to remove possible problems with dns retrieving:
Posted on Jun 02, 2009
SOURCE: Printer keeps pausing itself!!
By UI do you mean RUI (Remote User Interface)? Have you installed a network kit? If so did you upgrade firmware using SST? If not, you need to do this or printing won't work.
In service mode. Copier > Display > Version > PS/PCL there needs to be a number e.g. 30.06. If there is no number the copier does not have any print drivers on it and won't be able to print. You also need to have a N BOOT-ROM (included in network kit). There Should be a N next to the number for BOOT-ROM under Copier > Display > Version if a N BOOT-ROM is installed.
Posted on Jul 17, 2009
If you're offline with the printer, you definitely won't be able to print.
I'm assuming you're using Windows XP here. Most Windows products will be similar...
On the laptop, click on the Start button, then Settings, then Printers and Faxes. Find your printer in the list, right-click on it and click "Use Online" or uncheck the "Offline" box.
Good luck! Remember to rate the solutions!
Posted on Aug 10, 2009
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