Question about Toshiba SD4200 DVD Player

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A disc is stuck and the dvd player won't open. You can hear it trying to open, but it can't. Don't know how to get it out.

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  • 132 Answers

You'll have to take the cover off and manually get it out or unstuck. Just make sure you unplug it first. You'll have to remove a few screws to get the cover off and you should be able to see it. It's possible that you may have to remove an additional cover inside to get it out or get to it better but there's nothing to it. I've had to get many out for customers at the shop.

Posted on Jul 30, 2010

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DVD player is broken and won't open and I have a disc stuck in there


you have 3 alternatives for open:
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otherwise you must go to the repair shop TV for fix it

God bless you

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Here are some things to try:
  • Try a different DVD. The DVD might be an incompatible region for your player or the DVD might be dirty or if the DVD is burned, the DVD player might not be able to read that format.
  • The DVD player might just be broken.
  • If the player is under warranty, contact the manufacturer or store and you may be able to get a replacement.
  • You might try unplugging the player, waiting a minute and plugging it back in.
  • If you don't hear the drive spin up at all, then the drive may be stuck. In the past I have had good luck slamming the player flat onto a carpeted floor to unstick the player. It will probably get stuck again eventually, though. Freedom's just another word for nothing left to loose :)

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Try shutting the television off. With the unit turned off, hold the eject button and turn the unit back on. Continue holding the eject button for 30 seconds or until the DVD comes out.
If this doesn't work, try unplugging the TV for 5 minutes and attempting the above steps.
Hope this helps!

Dec 06, 2011 | Toshiba Televison & Video

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Go Video DV 2150 - DVD door won't open at all. You can hear a mechanism working behind the closed door, but nothing happens and the door remains shut. Any advice??


There is a small belt under the loading tray which would have gone slack ( loose ) and the sound you hear is it slipping on the motor pulley. If you are confident you can remove the mechanism and turn it upside down and access this belt. Dismantle only if you can get the spare belt or your efforts will be in vain.

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Disc have something sticky attached on top (label ,specially rental discs') so when you try to eject disc get stuck on tray of spindle motor.Top cover need to be opened in that case in order to remove disc

Aug 23, 2011 | ESA E4000 DVD Player/VCR

1 Answer

A dVD disc got stuck inside of the dvd player and now it won't work rightly then.


Well it might just be a little glitch with the dvd player to causse this problem so unplud the DVD
player from the wall outlit and let it stay unplugged for about 30 minutes to see if it fixed the problem and there is a small button on the rear of the dvd player that allows the disc's to pop out but you need a small flat head screwdriver to do that. Lastly if zero luck it will need to be repaired then. DOn't take it apart it could make thuings worse.

Aug 22, 2011 | Sanyo DVW-7000 DVD Player/VCR

1 Answer

No matter what disc I put in it wont play and Bad Disc comes up on t.v. I know the movie discs are good ones.


Hello marciafoxmar,

If you know for a fact that the discs you are putting in, then there is obviously something wrong with the DVD player. When you put a DVD in your player, can you hear it spinning the disc at all? If your DVD is not even spinning the disk, I'm afraid your DVD player might be toast. If it does spin your discs, try a lens cleaning disc (available at pretty much any home electronics store or large chain store that sells home electronics). If that does not help, let us know and also let us know if you would be comfortable opening your DVD player.

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1 Answer

Westinghouse 42"lcd dvd player


We got a disk stuck in our Westinghouse also. After aticking toothpicks and butter knifes in there trying to get it out, we were told to unplug the power and plug it back in and try. When we did we could hear the DVD trying to come out. We stuck the butter knife in there and got it to pop up and out. We havent tried to put another one in but when we do we know how to get it out now.

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