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My modem/router randomly keeps turning off when I try to connect to my Xbox 360 S. My modem is a 802.11g modem, and the name of it is Beetle 450BXi ADSL2+ and Router. Please help.

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Posted on Aug 02, 2010

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1 Answer

I keep getting kicked off of live. its saying its not responding to icmp responses.


I am guessing that you were able to connect before this problem happened, so you have to restart your network hardware. To do this:
  1. Turn off your Xbox 360 console and network hardware (for example, your modem and router).
  2. Wait 30 seconds.
  3. Turn on your modem and wait for it to come back online (approximately one minute).
  4. Turn on the next piece of hardware (for example, a router), and wait another minute.
  5. Repeat step 4 for every additional piece of network hardware.
  6. Turn on your console, go to My Xbox, and then select System Settings.
  7. Select Network Settings.
  8. Select Wired Network or the name of your wireless network, if you are prompted to do so.
  9. Select Test Xbox LIVE Connection.

May 31, 2011 | Video Game Consoles & Games

4 Answers

Not connecting to internet


I am not that much clear whether you can change your Ip adress, but any queries regarding Ip-detais can be solved here, http://www.ip-details.com/

Jun 07, 2010 | Video Game Consoles & Games

1 Answer

I have a Cayman 3347w wireless router and I am trying to use one of the wired slots to connect my xbox 360 to the internet. the xbox will not connect. is this router xbox compatable?


Please try the following steps below;

To make a router connection to Xbox LIVE:
  1. Before you connect any cables, turn off your router, modem, PC, and Xbox 360 console. (Unplug your modem from its power source to turn it off.)
  2. Connect one end of an Ethernet cable to the Ethernet port on your modem and the other end to the Ethernet input port on the back of your router.
  3. With another Ethernet cable, connect one end to one of the router's Ethernet output ports. Connect the other end to your PC's Ethernet port.
  4. With the third Ethernet cable, connect one end to another of the router's Ethernet output ports. Connect the other end to the Ethernet port on the back of the Xbox 360 console.
  5. Turn on your modem, then your router, then your PC.
  6. Make sure your PC can access the Internet. If not, you may need to configure the router for Internet access. For help configuring the router using your PC, check the instructions that came with the router.
  7. Turn on your Xbox 360 console and sign in with your profile.
  8. If this is the first time you've turned on your Xbox 360 console, see Create Your Gamer Profile to get started with both the Xbox 360 system and Xbox LIVE play.
If you're unable to connect to Xbox LIVE, you can try to diagnose the problem right on your console. Go to My Xbox and open System Settings, then select Network Settings (setup XBOX using Automatic Configuration DHCP), Test Xbox LIVE Connection.

Hope this helps!


Mar 28, 2010 | Netopia Cayman 3347W-Ent Wireless Router

1 Answer

Xbox live stops working


It is a conflict with your router and modem. If you have a WRT54G linksys router and a Ae60 modem then this conflict will happen. To stop it, buy a new modem or router OR connect to XBox LIVE wirelessly using the XBox 360 wireless adapter ($100).

Jan 05, 2009 | Microsoft Xbox 360 Console

2 Answers

Cannot connect my modem to xbox live


Try disconnecting your Xbox from the modem, turn both off, wait 60 seconds.

Reconned the Xbox to the modem, turn the modem on, wait 3 minutes, then turn your Xbox on. That should work.

Dec 28, 2008 | 3Com 7760 (3CRWE776075US) 802.11a/b/g...

1 Answer

XBOX 360 LIVE


try u turning of the power in the router and the Xbox check if the ip address is automatic in the Xbox tried resetting the xbox to factory settings  if did not work out try resetting the router and the xbox and reconfuguring check if the xbox is getting detected in ur router 
if still did not help u out keep me posted asap with error i ll fixya

Nov 01, 2008 | Microsoft Xbox 360 Console

1 Answer

Why isnt my xbox connecting? i plugged the cble into the rouder and then put the other cable into the xbox and its not letting me connect.


To make a router connection to Xbox Live:
  1. Before you connect any cables, turn off your router, modem, PC, and Xbox 360 console. (Unplug your modem from its power source to turn it off.)
  2. Connect one end of an Ethernet cable to the Ethernet port on your modem and the other end to the Ethernet input port on the back of your router.
  3. With another Ethernet cable, connect one end to one of the router's Ethernet output ports. Connect the other end to your PC's Ethernet port.
  4. With the third Ethernet cable, connect one end to another of the router's Ethernet output ports. Connect the other end to the Ethernet port on the back of the Xbox 360 console.
  5. Turn on your modem, then your router, then your PC.
  6. Make sure your PC can access the Internet. If not, you may need to configure the router for Internet access. For help configuring the router using your PC, check the instructions that came with the router.
  7. Turn on your Xbox 360 console with no disc in the disc tray.
  8. If you've already used your Xbox 360 system for offline play, the Xbox Dashboard will open to the Xbox Live area. Select the Xbox Live banner. When you see the Xbox Live Marketplace you'll know you're connected to Xbox Live.

Jul 02, 2008 | Video Game Consoles & Games

1 Answer

Problems with d-link keeping my xbox live connected


do one thing reconfigure the your router and porperly.

Jun 14, 2008 | D-Link Computers & Internet

3 Answers

How do i connect to xbox live with a router


Shared connection with a modem and a router
1. Turn the modem off, and then turn it back on. Then turn the router power off, and then turn it back on. This is also known as power cycling the modem and the router.

Power cycle the modem first, and then power cycle the router. To power cycle these devices, you should follow your manufacturer’s specific instructions. Here are some general steps:
a. Remove the power supply from your device.
b. Leave the device unplugged for 15 to 30 seconds.
c. Reattach the power supply to the modem by following the device manufacturer’s instructions.
d. Wait several minutes for the device to start and to establish a connection with your broadband provider.
e. Verify that the modem shows the appropriate power and Internet connection indicator lights by following the manufacturer’s instructions.
2. If power cycling your modem and router does not resolve the problem, try connecting the Xbox 360 console to Xbox LIVE by using the modem only. This eliminates any configuration problems on the router. If this setup works without the router, there is probably a configuration issue with the router. See the manufacturer’s documentation that is included with the router or contact the technical support group for the router.
3. Verify that your router's Dynamic Host Configuration Protocol (DHCP) service has been enabled. DHCP enables the router to assign IP addresses to the computers and consoles on your network when you go online. If you need help with this, see the manufacturer’s documentation that is included with the router or contact the technical support group for the router.
4. If you manually entered an IP address, gateway, subnet mask and/or DNS servers in the Network Settings area of the Xbox Dashboard , verify that it they are correct. At this point, you can also set your IP settings to Automatic. To do this, follow these steps:
a. Move to the System area.
b. Select Network Settings.
c. Select Automatic.
5. If your ISP requires Point-to-Point Protocol over Ethernet (PPPoE) settings, try connecting to only the modem after you enter these settings in the Network Settings area of the Xbox Dashboard. Network Settings area of the Xbox Dashboard.

Note Some ISPs may require Point-to-Point Protocol over Ethernet (http://www.xbox.com/en-US/support/connecttolive/xbox360/resources/glossary.htm#ethernet) (PPPoE) settings, This means that you may need settings such as a username and password in order to gain access to your ISP’s network. If you are unsure whether you have to enter these settings, please contact your ISP support group. At this point, if you can connect directly to the modem, see your router documentation to configure the PPPoE settings correctly on the router.
6. If you are receiving an IP conflict error in the More Info section of the Xbox Dashboard, turn off all devices on the network. Try to connect to Xbox LIVE with only the modem and Xbox 360 console connected.

If this works, there may be a configuration issue on the router’s Dynamic Host Configuration Protocol (DHCP) server. DHCP enables the router to assign temporary IP addresses to the computers on your network when you go online. If you need help with understanding DHCP or the configuration, see the manufacturer’s documentation that is included with the router or contact the technical support group for the router.
Shared connection with a gateway device (combined modem and router)
1. Make sure that the gateway is turned on. A gateway integrates a high-speed Internet modem with a router.
2. Verify that there is network activity by looking for the sequence of blinking lights on your gateway that generally indicate Wide Area Network (WAN), Local Area Network (LAN), and connected power status.
Note These names will vary from model to model.
3. Turn the gateway device off, and then turn it back on. This is also known as power cycling the gateway. To power cycle this device, you should follow your manufacturer’s specific instructions. Here are some general steps:
a. Remove the power supply from your device.
b. Leave the device unplugged for 15 to 30 seconds.
c. Reattach the power supply to the gateway by following the device manufacturer’s instructions.
d. Wait for the device to start and to establish a connection with your broadband provider.
e. Verify that the gateway shows the appropriate power and Internet connection indicator lights by following the manufacturer’s instructions.
4. The IP address that you entered in to the Network Settings area of the Xbox Dashboard may be incorrect. Be sure that this address is correct, or set your IP settings to Automatic in the Xbox Dashboard.
5. If you are receiving an IP conflict error in the More Info section of the Xbox Dashboard, turn off all devices on the network. Try to connect to Xbox LIVE with only the modem and Xbox 360 console connected.

If this works, there may be a configuration issue on the router’s Dynamic Host Configuration Protocol (DHCP) server. DHCP enables the router to assign temporary IP addresses to the computers on your network when you go online. If you need help with understanding DHCP or the configuration, see the manufacturer’s documentation that is included with the router or contact the technical support group for the router.
Shared connection with Microsoft Windows Internet Connection Sharing
Shared connection with Microsoft Windows Internet Connection Sharing
1. Verify that you can surf the Internet from your PC. If you cannot surf the Internet, there is probably a problem with your Internet connection. Contact your ISP for support.

If you are using a USB modem to connect to the Internet, the modem will be listed in the "Dial-up" window as the connecter that you are sharing and that you have configured. To verify that Internet Connection Sharing configured it correctly, use the following steps:
a. Click Start, and then click Control Panel.
b. In Control Panel, double-click Network Connections.
c. Right-click your broadband connection, and then click Properties.
d. In the Properties dialog box, click the Advanced tab.
e. Click to select the Allow other users to connect through this computer’s internet connection check box.
f. Click OK.
Ethernet Properties
2. Power cycle the modem. If the modem does not have an on and off switch, unplug the modem from the power outlet. You cannot follow this step if you are using a USB modem. Instead, go to the next step. You must follow this step if you are switching the modem between the Xbox 360 console and a computer.
3. On the computer, click Start, click Run, type ncpa.cpl, and then click OK.
4. On the View menu, click Tiles.
5. If the connection is listed as Firewalled, the firewall may have to be configured. See your firewall documentation.
6. Enter manual settings in the Xbox 360 Dashboard for IP address, subnet mask, DNS address and gateway and test the connection: To edit the settings:
a. In the Xbox 360 dashboard, move to the System section.
b. Select Network Settings.
c. Select Edit Settings.
d. Enter the following:
• IP Address : 192.168.0.2
• Subnet mask : 255.255.255.0
• Default Gateway : 192.168.0.1
• DNS server (Primary): 192.168.0.1
• DNS server (Secondary): 192.168.0.1Xbox 360: Test Xbox LIVE connection fails at IP address

Dec 06, 2007 | Microsoft Xbox 360 Console

1 Answer

Xbox live


THINGS TO TRY loadTOCNode(1, 'whattotry'); Direct connection with a modem only loadTOCNode(3, 'whattotry'); 1. If you are connecting to Xbox Live by using a modem that is connected directly into your broadband socket, your IP address settings are obtained from your ISP. Set your IP address in Network Settings to Automatic. 2. If you use a static IP address that you obtained from your ISP, you must manually enter this address in the Dashboard. Contact your ISP for their static IP address if you do not know it. If the IP is not static, continue with the rest of the troubleshooting. 3. Power cycle the modem. 4. If your ISP requires PPPoE settings, verify that you have entered them correctly. 5. If your ISP does not use PPPoE authentication, do not use these fields in the Dashboard. Shared connection with a modem and a router loadTOCNode(3, 'whattotry'); 1. Power cycle both the modem and the router. 2. Try connecting the Xbox 360 console to Xbox Live by using the modem only. This eliminates any configuration problems on the router. • If this setup works without the router, there is a configuration issue with the router. See the router's documentation or contact the technical support group. 3. Verify that your router's DHCP service has been enabled. See the router's documentation or contact the technical support group. 4. The IP address that you entered in the Network Settings area of the Xbox Dashboard may be incorrect. Set your IP settings to Automatic. 5. If your ISP requires PPPoE settings, try to connect with only the modem after you enter the PPPoE settings in Network Settings. • If you can connect, see your router documentation to configure the PPPoE settings correctly on the router. 6. If you are receiving an IP conflict error in the More Info section, turn off all the devices on the network. Try to connect with only the modem and Xbox 360 console connected. • If this works, there is a configuration issue on the routers DHCP server. See the router's documentation or contact the technical support group. Shared connection with a gateway device (combined modem and router) loadTOCNode(3, 'whattotry'); 1. Make sure that the device is turned on. 2. Verify that there is activity with the blinking lights sequence WAN, ADSL, and Internet connected power. Note These names will vary from model to model. 3. Power cycle the gateway device. 4. The IP address that you entered in to the Network Settings area of the Xbox Dashboard may be incorrect. Set your IP settings to Automatic. 5. If you are receiving an IP conflict error in the More Info section, turn off all the other devices on the network. Try to connect with only the Xbox 360 console on the network. • If this test works, there is a configuration issue on the gateway DHCP server. See the router's documentation or contact the technical support group. Shared connection with Microsoft Windows Internet Connection Sharing loadTOCNode(3, 'whattotry'); 1. Verify that you can browse the Internet. If you cannot browse the Internet, Internet Connection Sharing is not configured correctly. 2. Power cycle the modem. If the modem does not have an on and off switch, unplug the modem from the power outlet. You cannot follow this step if you are using a USB modem. Instead, go to the next step. You must follow this step if you are switching the modem between the Xbox 360 console and a computer. 3. On the computer, click Start, click Run, type ncpa.cpl, and then click OK. 4. On the View menu, click Tiles. 5. If the connection is listed as Firewalled, the firewall may have to be configured. See your firewall documentation. 6. Enter manual settings in the Dashboard for IP address, subnet mask, DNS address and gateway: • IP Address : 192.168.0.2 • Subnet mask : 255.255.255.0 • Default Gateway : 192.168.0.1 • DNS server (Primary): 192.168.0.1 • DNS server (Secondary): 192.168.0.1If none of this works you might be banned. If you modded your xbox360 or for downloading game saves from the internet to boost you gamer score. You might be banned!

Oct 14, 2007 | Microsoft Xbox 360 Console

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