Question about Philips GoGear ShoqBox PSS110

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I have had a shoqbox PSS110/05 for about 2 years, bought from Amazon, with software Musicmatch Jukebox that will not function and I am desperate to get this wonderful unit working. Please realise that I am not an expert computer person, on the contrary, I am only a novice but can follow simple instructions step by step. I have downloaded MP3 music for my needs to Windows Media player on my PC but alas I cannot load the music onto my Shoqbox, can you help me?? Regards Lewis.

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Thanks for using Fixya.
If you have the CD that came with this player then install it's content onto your computer by Inserting the included CD into your PC's CD-ROM drive. Follow screen instructions to complete installation.

If you don't have the installation CD then Click Here. A file will be downloaded and you have to install it in your computer. Don't connect Shoqbox until the installation is complete.

Connect your ShoqBox to your PC using the included USB cable, with ShoqBox powered by included adapter. The USB connection screen will automatically appear and then you can transfer the songs from computer.

Or you can CLICK HERE to get a tutorial of all these steps. (Recommended)

Good luck and have a nice day.

Posted on Jul 30, 2010

  • 1 more comment 
  • lewisnew Aug 01, 2010

    Hi Ranglo

    First let me apologise in the lateness of this reply as I have been working really hard to get my device working alas still no go however there seems to be one overriding concern and that is a plugin requested but when I ask for the plugin to be installed an error message comes up each time and says the web page is no longer available, have you any ideas on this point?


  • lewisnew Aug 01, 2010

    It is me again Ranglo, Lewis, thought you should know the indication I get is that the tunes are on my device but I cannot play them the play list always comes up zero,..........I hope this helps???

  • Ranglo
    Ranglo Aug 01, 2010

    Connect your mp3 to the computer and delete all the tunes that appear. Now re-sync your device and remove it from the computer. Switch it off for one minute and then again switch it on. And now again transfer music to the device.

    Hope this helps.



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