Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

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Scanner workcentre xerox C2424

Why is complicated to scan and save a copy on a file in my computer?
i use a usb to print and it's fine.. there is connection but then if I try to scan nothing happens!!!!
arghhhh
can you help me?

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Have you tried going to Xerox.com, click on support, then enter the 2424, then support again, then type in scanning? There is a lot of info there.
You can also call 1-800-821-2797 and ask for second level support.

Posted on Apr 25, 2008

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Disconnecting the Xerox c2424 Document Scanner


The Xerox c2424 Document Scanner has a very high rate of failure. After very limited use it can generate an error code of 39,012.40 indicating that the document feeder is damaged. Xerox's answer to 99% of the document scanner issues is to replace the unit. But while restarting or cleaning can possibly resolve this issue, it is also possible to just disconnect the scanner and use it independently of the document feeder.

Xerox documentation however, does not instruct the user how to do this and tech support won't walk you though it. (So, courtesy of Pastor Ray of Indiana) Listed here are the steps to operating the scanner without the document feeder:

(1) Perform a standard shutdown on the printer.
(2) Disconnect the Document Feeder from the printer IN THE REAR OF THE PRINTER. You still need the side connector hooked up, the one by the power-on switch, power plug, USB port and all the other goodies.
(3) Power up the printer.
(4) It should work. However...
If for some reason the printer won't copy, then just do what I did in my experimentation:
(1) Perform a standard shutdown on the printer.
(2) Disconnect the Document Feeder from the printer in the rear of the printer.
(3) Physically remove the Document Feeder, leaving the copy platen visible.
(4) Power up the printer.
At this point you should be able to copy stuff.
(5) Physically reattach the Document Feeder, but DON'T reconnect it!
You should still be able to copy, scan, etc.

on Apr 16, 2010 | Xerox C2424 Copier

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You likely need modify darkness or the contrast.

Please take a look at the following from the Xerox site:

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=458,E=0000000001668056207,K=4248,Sxi=0,Case=obj(6796)

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