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Trouble on camera

Hello, I recently just got my macbook pro but when i go on live chatting i see the person really blurry and even myself , sometimes they cant hear me and/or i cant hear them..do i have to return the laptop or can i fix it ?

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So far your problem is due to a slow internet connection. depending on which chat you use image and sound will usually adapt to your connection speed. The fastest is teh connection, the better is the quality you'll get.
As you say that you see your image blurred too, it may also means that you selected a wrong speed connection in your preferences. To fix it you may try to go to the program preferences, then locate (there should be) the technical menu where you'll be able to select your speed, then select maximum and you should be done. Bye

Posted on Jul 31, 2010

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Posted on Jan 02, 2017

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