Question about GE (PSS26MSRSS) Side by Side Refrigerator

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The fridge and freezer are not cooling down. The set temperature is 0' and 32' it read 10' and 42' and now it reads 20' and 43'. I pushed the turbo cool and it doesn't seem to help. I unplugged it once and plugged it back in and that didn't help. Please help me.

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  • slrass Jul 30, 2010

    About the fan solution: Where are the fans? And all I do is listen to see if they are working?? The freezer sounds like it has a fan going, but the fridge doesn't have much of a sound. Is the freezer usually louder? What did you mean by a blockage? A food blocking the fan or what? My fridge/freezer is a GE Eterna Series if that matters.

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How old is it?If it is not more than 5 years old it should not need freon unless there is a leak,which isn't likely in a refrigerator but a slight possibility since both sides are warming.So there is the evaporator motor or the sensor/relay which tells the motor when to cycle.If you have electrical measuring capability I can tell you how to check it out for self-repair.Otherwise you will need to call a shop.I know from experience that there is at least a 20% markup on parts when they repair.Good luck and please reply if you want to try to self-repair.An ohmeter to check the sensor/relay and a voltmeter to check the motor.

Posted on Jul 30, 2010

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Hello,

If your refrigerator is not cooling, the problem could be any of the following, follow the steps below one after the order to fix the problem of your refrigerator not cooling.

First of all, the most simplest thing to do is to check the temperature. It might have happened that the temperature control may have been turned off unknowingly, which is the reason for the problem. So if that's the issue, just set the refrigerator at 37 degrees and you are all set.

Poor coiling leads to a heavy frost build up on the evaporator coils. A frost build up, specially on the ceiling of the freezer, is a sign of problem in the self defrosting system or damaged gaskets of the doors. Therefore, check if the refrigerator is facing such a problem and defrost the refrigerator. It would not cool well if the defrosting is not happening properly.

A dirty condenser may be the culprit for your refrigerator not cooling well. What will happen in case if the condenser is dirty is that it will cut off the extra load. That work is done by the thermostat on the side of the compressor in case the refrigerator heats more than usual. To rectify this problem clean the condenser coils using the vacuum cleaner. These are either behind or beneath the refrigerator
In case the refrigerator is not leveled, that too can lead to the refrigerator not cooling properly, because if the level is not right, the door of the refrigerator may not close correctly, causing cooling problems. If this is the case, it might be necessary to ensure that refrigerator is at level and is slightly tilted back. Do some adjustment to get that correct level using a wooden block or see if the screws on the leveling legs need some looking into.

Check out the door seal. If the door seal is worn out, it will definitely result in frost build up and that won't allow the door to close properly, thus the problem of refrigerator not cooling. In addition to that there can be a problem in the door even if the level and other things are fine. You would need something to do about the door then. May be loosen the hinges and fix them in order to get the correct position of the door. Eventually tighten the hinges.

The food and freezer sections will go dysfunctional if the evaporator fan is not working properly. This is because then there will be no airflow to the freezer or the other sections of the refrigerator. Confirm if both the fans are working well by listening to the sound emitted by them. There is a possibility that one may work and the other wont. For that, may be you would have to look for a blockage or something in the one which is not working. Even after doing this you do not find any problem in the fan, you may need to replace it.

Take care.

Posted on Jul 30, 2010

  • slrass Jul 30, 2010

    About the fan solution: Where are the fans? And all I do is listen to see if they are working?? The freezer sounds like it has a fan going, but the fridge doesn't have much of a sound. Is the freezer usually louder? What did you mean by a blockage? A food blocking the fan or what? My fridge/freezer is a GE Eterna Series if that matters.

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