We noticed that the top shelf of the freezer was not keeping items frozen - lots of melting - additionally, the freezer is very hot on the sides and on top; the seal around the door looks poor, but we are not sure if all of our problems are related.
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Do an old fashioned dethaw of your icemaker. Remove food in compartment, unplug or turn off freezer. Leave doors closed, and get a thick towel and a pot of boiling water. Place the towel under the pot, close the door, and let the heat from the pot warm up that frozen freezer vent. That will clear the ice so the fan can draw cold air out into the freezer
I understand the sides of your Frigidaire freezer are hot and the compressor is very hot. I also see that the drain plug was frozen and the coils had lots of frost, which you defrosted and your freezer began running again. It looks like your freezer quit again and started up, leaving everything hot. I suggest contacting your local authorized technician for further assistance. They will be able to diagnose and determine what exactly is causing your appliance to be hot. Hope this is helpful.
It is normal for the freezer or fridge walls to be hot sometimes, some important points are to make sure that there is enough ventillation around the fridge/freezer, especcially the back, so that air can circulate around it freely. Also maybe just check that there hasn't been anything fallen down the back blocking the vent, and that there isn't a dust collection or anything. Otherwise as far as I know this is normal.
The model number would help but it sounds like a sealed system leak or restriction. If thats the case I would not suggest trying this yourself. The water should freeze overnight and the frost should keep going to all the shelfs that have coils in them.
first whirlpool makes a good product as far as the sides being hot good sign the condensing coils are in the sides are supposed to be hot worry if its running and they are cold then not working right ok as far as running modern units useing 134a do have long run times but are not using but same enegry as 100watt light bulb otay
it should be warm to the touch but not so hot you cant. and also depending on how long the freezer is running and how warm it is where the freezer is will effect how hot the outside is. the reason the outside of the freezer is hot is because thats how the freezer releses its heat from the refrigerant. the longer it runs or the harder it has to work the more heat it has to hive off. so unless the freezer is not cooling there is nothing to worry about.
thius suggests the defrost system not working and the defrost drain blocked. take off the back panel inside the freezer, melt off excessive ice and free the drain at the bottom with hot water and patience