Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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Won't recline to vacuum. Its stuck in the upright position. Is there a release somewhere?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Dyson DC28 Air Muscle Vacuum that is stuck in upright position

This turns out to be an easy fix.

First, get some graphite lube.

Lay the vac on it's 'face'.

1) On the underside of the vacuum, there is a 1/2" wide 'groove" in the motor housing, that runs up the centerline of the machine. Follow this groove from the front of the machine towards the back. As you follow it 'up' into the machine, the groove will 'end'. Just past this point there will be a small black plastic piece with little 'ears' that is resting in another groove that continues just past the point where the first groove ended. This is the upright position lock that isn't releasing. (I've painted the 'ears' red in the attached photo)

2) Using a screwdriver, or butter knife, etc, gently lift this piece out of the groove. The vacuum head should now easily tilt down like it should.

3) Flip the vacuum over onto it's 'back' and you will be able to see the grooves, now visible on the front of the lower head. Apply the graphite to the smaller (upper) groove and try working the unit in and out of the upright position several times to work the graphite into the locking mechanism

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Posted on Apr 19, 2010

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yeroc
  • 397 Answers

SOURCE: Eureka Maxima Bagless brush not spinning in vacuum position

belt doesnt have to be broken, check the metal arm on the vacuum, see if there is build up of old rubber from previous belts, clean the arm that spins the belt and double check to make sure u have the correct belt

Posted on Jan 20, 2008

AceKiller
  • 7 Answers

SOURCE: No suction in upright position

Check the adapters at the bottom. They're supposed to move cleanly when you lower the handle. It's pretty obvious if there's an air gap when you lower the handle, and you should hear the suction in the air gap.

And...call Dyson...their support is great!

Posted on Nov 07, 2007

  • 83 Answers

SOURCE: My Dyson DC07 will not stand upright. It just lays

- Stand behind the vacuum cleaner and look at the right-hand side wheel
- Remove the AI PIPE (it has two purple buttons that you push together to lift it up and out - it looks like a Tuba)
- Lay the handle down and look for a black button that will be exposed in front of the square hole
- Stick your index finger and middle finger into the vacant AI Pipe Hole (the square hole)
- Reach over with your thumb and press the black button in front of the square hole
- Whilst pushing the black button, lift your index finger and your middle finger and move the gray plastic piece up (lift the square hole basically)
- Remove your fingers from the square hole
- Lift the handle and stand your machine back upright again
- Place the AI Pipe back into the square hole

Posted on Jul 30, 2009

  • 175 Answers

SOURCE: dyson 28 handle is stuck in the locked and upright

On the lower right side of the body of this model is a air duct piece that can get stuck and won't allow you to use the release. Take out that piece and put it back on again to see if that will unlock it.

Posted on Dec 02, 2009

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1 Answer

My Dyson DC65 is stuck in upright position and won't recline to vacuum. What can I do to fix it


The stand assembly needs to be carefully and thoroughly inspected to determine where it is binding or hanging up somewhere.

Jan 15, 2017 | Dyson Vacuums

1 Answer

How to put the Dyson Vacuum Cleaner out of the upright position?


Hi there, it's Jack at Dyson.

To recline your DC33 into the normal vacuuming position, place one foot on the cleaner held and recline the main body. After use, just stand the vacuum upright and it will lock in position until you recline it again.

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I hope this answers your question. If you'd like any further help or advice, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Oct 13, 2014 | Dyson DC33 Multi-Floor Upright Vacuum...

1 Answer

My vacuum is stuck in upright position


It's frustrating, but it's a common mix of vague documentation and un-obvious operation for a lot of Dyson uprights. Per the manual (
https://www.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/dc27_uk_manual_alf_120710%20pdf.pdf ), look at page 4, you put your foot on the base of the unit and pull back with conviction on the handle. It should move. If it's feeling really iffy, make sure that the hose assembly is fully clicked into the base.

Be aware that the brush bar won't spin until the unit is reclined. This is a common feature in Dysons, since this is the position where it re-routes the suction into the handle for use of accessory heads.

Good Luck!

Jul 07, 2014 | Dyson DC27 Bagless Upright Vacuum

1 Answer

I can't get the animal dc28 to lower from upright position... Tried forcing it but it won't budge!!! This happened once before but it released at that time...????? Very frustrating!!


Hi there,

I'm sorry to hear you're having difficulties with your DC28. The cleaner should recline easily into the vacuuming position when one foot is placed on the cleaner head, and the handle is lowered. If it's not doing this, check the clear U-bend at the rear of the machine for obstructions. For guidance on doing this, please see the link to our Support page below:

http://www.dyson.com/support/help.asp?article=1236&product=DC28-ANIMAL

After removing any blockages from the U-bend, stand the cleaner upright, and try reclining it again. It might be worth using a little more force than usual, in case the upright lock mechanism has jammed. If this doesn't help, or if you're reluctant to try this, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and provide further assistance. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible.

Kind regards,

Jack
Dyson Online Customer Support

Sep 04, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

ComThe vacume handle is very difficult to get out of the upright position. It use to take just a gentle tap on the front of the vacume to release the handle. Now I have to stomp on the vacume front to get...


Hi there,

Sorry to hear you're having difficulties with your DC14. The cleaner should recline easily into the vacuuming position when one foot is placed on the cleaner head, and the handle is lowered. If it's not doing this, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Aug 15, 2011 | Dyson DC14 All Floors Upright Vacuum...

1 Answer

Handle won't release to let down so I can vacuum the floor


Hi there,

Sorry to hear you're having difficulties with your DC17. You should find the cleaner reclines easily into the vacuuming position when you place one foot on the cleaner head and tilt the handle back. If it won't do this, you might want to try using a little more force than usual in case the upright lock mechanism has jammed.

If this doesn't seem to help, or if you're hesitant to try this, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in touch as soon as possible. We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Aug 13, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Im having issues with my dyson animal. when i put my foot on the cleaner head to try to release the handle to start vacuuming it doesnt release. like its stuck in the upright position. makes vacuum useless


Hi there,

Sorry to hear you're having a problem with your DC14 Animal. You should find the cleaner reclines freely into the vacuuming position when you place a foot on the cleaner head, and lower the handle. If it's not doing this, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US), so we can provide the assistance you need.

Kind regards,

Jack
Dyson Customer Service

Jul 24, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

2 Answers

My vacuum was working fine just a minute ago, and i turned it off to finish laundry, and now when i go to use it again, the handle won't recline... is there something stuck??


Hi there,

Sorry to hear you're having problems with your DC17. The cleaner should recline easily into the vacuuming position when you place one foot on the cleaner head, and tilt the handle back. If it's not doing this, please get in touch with us free on 1866MYDYSON, or email askdysonUS@dyson.com. One of our experts will be happy to provide further assistance.

Kind regards,

Jack
Dyson Customer Service

Jul 23, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

The handle will not release to lower the handle it is stuck in the upright position dc 28 animal model


Hi there,

Sorry to hear about the problem you're having with your DC28. You should find the cleaner reclines into the vacuum position easily when you place a foot on the cleaner head and lower the handle. If it's not doing this, please get in touch with us free on 1866MYDYSON, or email askdysonUS@dyson.com. One of our experts will be happy to assist you further.

Kind regards,

Jack
Dyson Customer Service

Jul 23, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

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