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All of the icons on my desktop do not have the same appearance and I cannot open any docs or anything without getting the message to either go to the web to find the program to open or to choose a program from a list....I can't even do a system restore without getting the same message....Can you walk me through performing a system restore to an earlier date to try and have my desktop return to how it was before....thanks

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Hi sure i can help you solve this problem,first please tell me what what is the error message you are getting? and what operating system are you using?.

Posted on Jul 30, 2010

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  • mellowmatt Jul 30, 2010

    no error message....I'm running windows xp and the computer boots up properly....it's just that all of the desktop icons don't have the graphic look as before and when clicked on I am asked to either go to the web or to pick a program from a list to open anything

  • Hilton Bristol Jul 30, 2010

    Okay you need to install some programs back in the computer, do you have Adobe, microsoft office, windows live photo gallery.and other programs that is needed to open the files.

  • Hilton Bristol Jul 30, 2010

    The programs you were using to open the files seem to be remove from the computer.

  • Hilton Bristol Jul 30, 2010

    if you have any programs install on the computer now, tell me the name and i will tell you how to use them to open your files.

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