I'm the network admin. Albeit not very qualified.. My printer ends in .22, server in .10.
I set it up so the host is the .10 IP, and the file path is \\Sbssvr1\Scans\SCANS Does it need to be input this way? and Do I still need to imput my username and pass to the server to allow the file transfer?
On the machine, the destination reads as, 192.168.1.10\\Sbssvr1\Scans\SCANS
Is this correct? should it read differently? Or am I just stupid and forgetting the password...
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[Cause] During the transfer using SMB of the scan to PC
feature, the SMB server could not be found.
[Remedy] Take one of the following actions, and try again:
Check the following to see if the destination SMB server
and the machine are set up properly for network
- Check the network cables are plugged in securely.
- Check the TCP/IP settings.
- Check communications of port 137 (UDP), port 138
(UDP), port 139 (TCP).
Check the following to see if the computer correctly
works as an SMB server.
- Check if the file sharing service for Microsoft
Network is activated.
- Check if [NetBIOS over TCP/IP] for TCP/IP
- Check if the file sharing service (using
communication through port 137 (UDP), port 138
(UDP), and port 139 (TCP)) are authorized for the
For communications which exceed the subnet, check the
WINS server settings, and check if the server address
can be resolved correctly.
For Windows NT 4.0 Server/Workstation, use the
following steps to see if the NetBIOS interface device is
activated on the destination SMB server:
1. Select [Start] > [Settings] > [Control Panel].
2. Display [Services], then select [Messenger] service.
3. Select [Startup] > [Auto] > [OK], then select [Close].
4. Select [Devices] in the [Control Panel], then select
5. Select [Startup] > [Auto] or [Manual] > [OK], then select
6. Reboot the
smb scanning? check to make sure host ip is conrrect as well as long in info and path to folder /email make sure smtp server address is correct along with login info and try port 587 if its set on 25 comcast tends to block 25 for smtp scanning
1-Press "Utility/Counter" button from the control panel. 2-Press "Administrator settings" 3-Enter "Admin Password"=12345678 4-Press "END" button on top right corner of the screen. 5-There are two settings now, Admin1 and Admin 2. 6-Press Admin 2. the network settings 7-Now press "IP settings" in this option there will be two settings one is obtain IP auto and other is put IP manual. in network settings you will see all the other options such as ping confirmation, DNS HOST, DNS SERVER ADDRESS, DHCP ON/OFF, SMTP etc.
I've just discovered that Ricoh's built in software only works if your SMTP server sends out without picking up password or authentication. Having same issue and it worked fine when it was behind corporate firewall with the same connection settings (IP address) as the SMTP server. Once I changed web hosting - it won't recognize the SMTP server or any authentication methods. According to IKON (Ricoh support for the USA) - your SMTP server has to have "relay exception"
A quick fix for that would be to enter the fix IP adress instead of the host name, or to check if the host name on the SMB server is correct, and reboot the SMB server.
A good help is to do that from another PC to check if that works:
ping the IP adress
try to connect to smb://IP_adress_or_hostname
If that works on the PC, there's no reason that it shouldn't work for the scan
It is a communication problem that's all. I may or may not be able to help. Are you using a scanning software on your server to scan to folders? for example "Scanrouter V2"? -you can check on your server in "start" , "programs", you will see it there if it's installed. If so do this: open "Scanrouter V2 admin utility"(you should just have to click 'OK' when asked for password -it's usually not set) then and under the "server" button select
"set I/O device", then select "remove". If you are asked to "retain
settings" select "no". Then add it again> click "add", then "Browse", it should find
the machine (either host name or IP address), select "ok" then name it whatever you want - it's for
identification only. Destinations should re-appear if you Update.
If you scan via SMB, Email or otherwise, you'll have to get your IT dept, or whoever configured in the firstplace to figure it out.
The IP Address of the printer is required, and the HTTP option must
be enabled on the printer. If you do not know the IP Address, or
whether HTTP is enabled, print a Configuration Report. See the Related Items
below for additional information. If you do not have this information
or the printer is not configured correctly, contact your System
Administrator for assistance.
A user account for the scanner to login to the scan server must be
created (account needs full control access rights). The user needs to
be a local user on the workstation and not a domain user.
NOTE: SMB uses local rights and not domain rights. Record the username and password for future use.
A directory to be used as a repository for the scanned files must be created. The directory must then be shared.
The Hostname of the workstation must be known.
CentreWare 5.5x must be installed on a Microsoft Windows server or workstation on the network.
From the workstation or server where CentreWare is installed:
Click on [Start], point to [Programs], select [Xerox CentreWare],
and then select [Add Network Scanner]. The Add Network Scanner Wizard
window will be displayed.
Click on the [Enable a new Xerox System Scanner for network
scanning and associate it with a scan server] radio button, and then
Select [Specific IP Address] from the Find Devices pull-down menu and continue with step 4, or select [Specific TCP/IP Hostname] and skip to step 5.
If Specific IP Address is selected, an IP Address field will be
displayed. Enter the IP Address of the printer in the field, click
[Next], and then skip to step 7.
If Specific TCP/IP Hostname is selected, a Hostname field will be
displayed. Enter the printer’s TCP/IP hostname in the field, and then
NOTE: Select Specific TCP/IP Hostname if the Printer is using DHCP to resolve the IP Address and has a Hostname assigned.
If the printer has been configured for Scan to File, a window will
be displayed with a 'This device has already been configured for
network scanning. Continuing will overwrite its current configuration.
Do you want to continue?' message. Click on [Yes].
The Enter Password window will be displayed. Enter your system
password in the field provided, and then click [OK]. The Server Type
(Filing Protocol) window will be displayed.
The initial system password at machine install is 1111. If the
administrator encounters a problem with changing the password, or
forgets the password, a service call must be placed.
From the Server Type (Filing Protocol) pull-down menu, select [Windows (SMB)].
Click on the [Browse] button located below the Location
(\\Server\ShareName\Path) field. The Choose Location – Windows (SMB)
window will be displayed.
Browse to the server and then to the Scan folder where the
CentreWare scanning folders will be installed, and click [OK]. The
Location field will be displayed with the scan server name and the path
to the shared scan folder.
Click [Next]. The Xerox System Login Name window will be displayed.
Enter the scan user name and password (this is the user account the
printer will use to login to the server share) in the fields provided,
and then click [Next]. The Distribution Server window will be displayed.
Do not make any changes. Click [Next].
Click on [Manage User Templates]. The Manage User Templates window will be displayed.
Click on [Modify Template List] to begin selecting template users
for this scan server installation. The Modify Template List window will
Make a selection from the list of Users and Groups, and then click
on [Add] to create a scan folder and template for the selected user or
all members of a selected group. If necessary, repeat this step to add
additional users or groups.
When you have finished, click [OK] twice. The Finish window will be displayed.
Click on [Finish] to upload the scan settings to the printer. The
Add Network Scanner Wizard window will close when the settings have
with scan to Email on this machine you need a mail server that is local
with ftp scanning you need IIS running on either XP Pro or server OS
SMB Scanning can be done but only if you are using an eithernet connection
which one of these do you want do to do