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My HP Pavilion ZE4900 (windows XP/32 bit) won't boot up past the startup screen. I do NOT have the recovery disk so how do I go on about fixing this problem. Full details to my problem is right here: http://www.bleepingcomputer.com/forums/index.php?showtopic=324412&st=0&gopid=1801309&#entry1801309 Thank you

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  • Deeznutz805 Jul 30, 2010

    F11 doesn't work.

  • Deeznutz805 Jul 30, 2010

    I tried all of that and every time it says:

    Windows could not start because the following file is missing or corrupt:
    \WINDOWS\SYSTEM32\CONFIG\SYSTEM

  • Deeznutz805 Jul 30, 2010

    Yeah because all my friends have XP recovery disks and even if they did then they would know where it was at. Come on guys, give me some damn realistic advice.

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Hi there,

You can power off and power on your laptop and press F2 when doing the powering on to enter the BIOS, where you can see all the basic settings of your computer such as which device to boot with. If you see the first device to boot on is not your hard disk then change it back to your hard disk and it may fix the issue for you already. If not, select another device to boot from such as an USB flash drive. Then save the change and exit and it will reboot again. Be sure to insert a bootable USB stick before it boots. Then from there you can perform a system file check or fix the registry by using the command sfc /scannow.

There is a Windows XP CD come with your laptop which you can use to boot and recover your system. If that CD is lost or damaged, you can order it from HP or Microsoft for a little handling fee.

Here are some links for your reference.

You can see a guided help about fixing registry on the following page from Microsoft.

How to recover from a corrupted registry that prevents Windows XP from starting
http://support.microsoft.com/kb/307545

You can see the steps to fix registry on the following page.

Registry troubleshooting steps for advanced users
http://support.microsoft.com/kb/822705/

Here is the manual where you can see all the options in BIOS on page 87.
http://h10032.www1.hp.com/ctg/Manual/c00325428.pdf

Posted on Jul 30, 2010

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Hi. You need either the recovery disc or XP installer CD to repair the boot problem. Since you don't have the recovery disc, it is easier to borrow an XP installer disc from a friend.

Boot to XP install disc:
-start you laptop, immediately press F1 key to enter BIOS
-change boot sequence to boot from CD first, save and exit.
-the computer will boot to CD, you should see "press any key to to boot from CD...."
-XP will give you choices to either repair or start new install, choose "repair" and follow on screen instructions.

There's a chance that the repair process can't repair the error. In this case, you need to reinstall your OS. You need to buy your own license of Windows XP. You may download the drivers here.

To backup your files before re-installing Windows XP, you may download Ubuntu live CD here, burn the disc and boot your laptop with the live CD. No need to install. You may then copy your files to an external USB drive. Instructions and tools to burn the live CD on a disc are also in the download page, just click the button "Show me how".

Let me know if you questions. Good luck.

Posted on Jul 30, 2010

  • Liza Halbrook
    Liza Halbrook Jul 30, 2010

    I am referring to Windows XP installation disc not your friend's recovery CD for their laptop. If you don't know what is Windows XP installation disc, you can ask me. The solution I gave you is very detailed if you do what I say, you can fix your problem. I've done that several times and it worked for me. I can also give you a copy of the corrupted files but you need to do the steps on booting to a live CD.

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Hello.

Either you have a memory issue or operating system problem.

First, disconnect all cables. Be certain to dispel static electricity by touching metal. Remove the cover. Try reseating (removing and reinserting) your memory (try one module at a time to test).

If still a problem, boot your system to Safe Mode (press F8 repeatedly). Go to System Restore and choose a date when your system worked OK. Note: with System Restore, everything, including your documents and other files you saved on the hard drive, will roll back to that date.

If still a problem, the last choices are Factory Restore and reinstall. Accessing Factory Restore (restores to the factory settings and will wipe out anything that you have installed or saved on your PC), for HP usually is F11. Boot your system and press F11 to access Factory Restore. Follow the prompts.

If still not resolved, you'll probably need to reinstall your operating system.

Hope this helps.

Posted on Jul 30, 2010

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  • NinaE Jul 30, 2010

    What else were you looking for ? Thanks.

  • NinaE Jul 30, 2010

    If System Restore accessed via Safe Mode doesn't work, you may have a hardware problem. Test your memory If your memory isn't problematic, your hard drive could be faulty.

  • NinaE Jul 30, 2010

    Hello, again.

    All 5 of us (I saw that you asked the same question on another thread) have given you very good advice. It appears that you have a registry error, possibly caused by hardware.

    I'm thinking that you are looking for a one-step solution to your problem, and that is not possible. You certainly want to save your data, if you can.

    We have given you many approaches, but if your hardware (memory, hard drive) is faulty, none will work. We cannot know that without your effort.

    If this problem occurred to one of my customers locally, my approach would be to reimage the hard drive from a clone (exact copy with drivers). Normally, the important data would be backed up on another device. If that didn't work, I'd probably need to replace the hard drive.

    Hope this helps in your quest.


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I would suggest you to open up the CPU unit, clean the RAM (Memory) with nail polish remover or thinner.
Change the slot of the RAM.
Then Start the computer and boot up with the CD that u said is available on the other website.
I am sure the computer should boot up and once it is booted up just repair the Windows.
If you do not repair the Windows then it may create the problem when next time you start up.
Strange but some solutions are always on side ways... I am giving you this solution as i have solved this problem on my own computer.

Thanks
Jimmy

Posted on Jul 30, 2010

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