Question about Computers & Internet

4 Answers

My HP Pavilion ZE4900 (windows XP/32 bit) won't boot up past the startup screen. I do NOT have the recovery disk so how do I go on about fixing this problem. Full details to my problem is right here: Thank you

Posted by on

  • 1 more comment 
  • Deeznutz805 Jul 30, 2010

    F11 doesn't work.

  • Deeznutz805 Jul 30, 2010

    I tried all of that and every time it says:

    Windows could not start because the following file is missing or corrupt:

  • Deeznutz805 Jul 30, 2010

    Yeah because all my friends have XP recovery disks and even if they did then they would know where it was at. Come on guys, give me some damn realistic advice.



4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has achieved Level 3.

  • Master
  • 515 Answers

Hi there,

You can power off and power on your laptop and press F2 when doing the powering on to enter the BIOS, where you can see all the basic settings of your computer such as which device to boot with. If you see the first device to boot on is not your hard disk then change it back to your hard disk and it may fix the issue for you already. If not, select another device to boot from such as an USB flash drive. Then save the change and exit and it will reboot again. Be sure to insert a bootable USB stick before it boots. Then from there you can perform a system file check or fix the registry by using the command sfc /scannow.

There is a Windows XP CD come with your laptop which you can use to boot and recover your system. If that CD is lost or damaged, you can order it from HP or Microsoft for a little handling fee.

Here are some links for your reference.

You can see a guided help about fixing registry on the following page from Microsoft.

How to recover from a corrupted registry that prevents Windows XP from starting

You can see the steps to fix registry on the following page.

Registry troubleshooting steps for advanced users

Here is the manual where you can see all the options in BIOS on page 87.

Posted on Jul 30, 2010

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 560 Answers

Hi. You need either the recovery disc or XP installer CD to repair the boot problem. Since you don't have the recovery disc, it is easier to borrow an XP installer disc from a friend.

Boot to XP install disc:
-start you laptop, immediately press F1 key to enter BIOS
-change boot sequence to boot from CD first, save and exit.
-the computer will boot to CD, you should see "press any key to to boot from CD...."
-XP will give you choices to either repair or start new install, choose "repair" and follow on screen instructions.

There's a chance that the repair process can't repair the error. In this case, you need to reinstall your OS. You need to buy your own license of Windows XP. You may download the drivers here.

To backup your files before re-installing Windows XP, you may download Ubuntu live CD here, burn the disc and boot your laptop with the live CD. No need to install. You may then copy your files to an external USB drive. Instructions and tools to burn the live CD on a disc are also in the download page, just click the button "Show me how".

Let me know if you questions. Good luck.

Posted on Jul 30, 2010

  • Liza Halbrook
    Liza Halbrook Jul 30, 2010

    I am referring to Windows XP installation disc not your friend's recovery CD for their laptop. If you don't know what is Windows XP installation disc, you can ask me. The solution I gave you is very detailed if you do what I say, you can fix your problem. I've done that several times and it worked for me. I can also give you a copy of the corrupted files but you need to do the steps on booting to a live CD.


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 3,278 Answers


Either you have a memory issue or operating system problem.

First, disconnect all cables. Be certain to dispel static electricity by touching metal. Remove the cover. Try reseating (removing and reinserting) your memory (try one module at a time to test).

If still a problem, boot your system to Safe Mode (press F8 repeatedly). Go to System Restore and choose a date when your system worked OK. Note: with System Restore, everything, including your documents and other files you saved on the hard drive, will roll back to that date.

If still a problem, the last choices are Factory Restore and reinstall. Accessing Factory Restore (restores to the factory settings and will wipe out anything that you have installed or saved on your PC), for HP usually is F11. Boot your system and press F11 to access Factory Restore. Follow the prompts.

If still not resolved, you'll probably need to reinstall your operating system.

Hope this helps.

Posted on Jul 30, 2010

  • 1 more comment 
  • NinaE Jul 30, 2010

    What else were you looking for ? Thanks.

  • NinaE Jul 30, 2010

    If System Restore accessed via Safe Mode doesn't work, you may have a hardware problem. Test your memory If your memory isn't problematic, your hard drive could be faulty.

  • NinaE Jul 30, 2010

    Hello, again.

    All 5 of us (I saw that you asked the same question on another thread) have given you very good advice. It appears that you have a registry error, possibly caused by hardware.

    I'm thinking that you are looking for a one-step solution to your problem, and that is not possible. You certainly want to save your data, if you can.

    We have given you many approaches, but if your hardware (memory, hard drive) is faulty, none will work. We cannot know that without your effort.

    If this problem occurred to one of my customers locally, my approach would be to reimage the hard drive from a clone (exact copy with drivers). Normally, the important data would be backed up on another device. If that didn't work, I'd probably need to replace the hard drive.

    Hope this helps in your quest.


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 242 Answers

I would suggest you to open up the CPU unit, clean the RAM (Memory) with nail polish remover or thinner.
Change the slot of the RAM.
Then Start the computer and boot up with the CD that u said is available on the other website.
I am sure the computer should boot up and once it is booted up just repair the Windows.
If you do not repair the Windows then it may create the problem when next time you start up.
Strange but some solutions are always on side ways... I am giving you this solution as i have solved this problem on my own computer.


Posted on Jul 30, 2010

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

DV6000 Upgrade & Optical Drive/BIOS Problems

Maybe the reason the screen got smashed is frustration from the GPU issue.
I would get the GPU reballed with leaded solder and install Win7-64. I did on my m7, no issues now.

Dec 14, 2013 | HP Pavilion dv6000z Notebook

1 Answer

Hp Pavilion a6603w desktop pc will not boot up? locks up at microsoft corp page. Boot Disks lock up as well. even tryed old copy fo XP, still locks up before booting into windows.

During startup, or after you press the power button, Press F11 until the Recovery Manager opens. Follow the section to perform recovery.

Mar 03, 2011 | HP Pavilion a6603w PC Desktop

3 Answers

I have an HP dv6700 that won't boot windows. It's running vista 32 bit with Phoenix bios on there. I have tried a recovery disk but there seem to be no startup errors nor did it find memory nor hard drive...

BIOS diags do not test RAM's Windows functionality. Download Microsoft's Memory diagnostic too and burn to a cd. then test your memory.
To run Windows Memory Diagnostic, you must reboot your computer with the disk or CD-ROM on which you installed Windows Memory Diagnostic in the drive. After the reboot, Windows Memory Diagnostic will load and its interface will appear. After loading, the first test pass will begin, using the default standard test suite, and continue until complete, unless Windows Memory Diagnostic is either paused or exited. Once the first test pass is complete, Windows Memory Diagnostic will begin a second test pass using the same settings as before. Windows Memory Diagnostic will continue to run test passes until you exit.

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

I’m happy to assist further over the phone at

Feb 21, 2011 | HP Pavilion DV6700T Notebook

1 Answer

When i am start my hp pavilion this shows Bootmgr is missing alt+cntr+del to restart again it same cycle

1. Error: BOOTMGR is missing:

The following error opens when attempting to start the PC:

??¢ If you recently installed an additional hard drive, turn off the computer and remove the drive before using the following steps:

??¢ Open HP System Recovery:

??¢ CAUTION: Do not perform a system recovery! Stop at the first recovery screen.

- Press the F11 key repeatedly while the computer is starting.

- If you have a recovery disc, turn on the PC and insert the first recovery disc into the drive. Use the disc to enter the system recovery.

??¢ Select Microsoft Startup Repair tool and wait for repair to find and fix errors. When finished, restart the computer; even if the startup repair tool finds errors but cannot fix them.

??¢ If the error message persists, open the recovery manager screen as was done in step 1.

??¢ At the recovery manager screen, press ALT + D.

??¢ Enter the following text at the command prompt: bootrec /rebuildbcd

??¢ If bootrec displays "Add installation to boot list?", press y .

??¢ After bootrec completes successfully, the computer displays "The operation completed successfully".

??¢ To close the command prompt, enter the following text: exit

??¢ At the Recovery Manager screen, select Microsoft Startup Repair tool (again) and wait for startup repair to find and fix errors. When finished, restart the computer.

??¢ The error should no longer open. If it does, perform a system recovery, making sure to backup important files.

??¢ If you removed a hard drive before using these steps, replace the drive. If the error occurs again, make sure the additional hard drive is not set as an active drive. Only the main bootable drive should be set as active.

Dec 12, 2010 | HP Pavilion Ze4900 Notebook

1 Answer

My hp pavilion 513n has completely stopped working! I need help!

Start the computer, and keep pressing F8 until you get a "boot" menu -- white text on a black screen.
Select "safe mode with command-line", and see if Windows will start.
If it does, enter 'CHKDSK C: /F' to get Windows to check the integrity of the file-system.

Then, find a friend with a genuine Microsoft Windows XP CD-ROM. Boot from that disk, and choose "repair", and see if the boot-process can "repair" your installed copy.

Jun 23, 2010 | HP Pavilion 513n (P9850A#ABA) PC Desktop

1 Answer

I have a hp pavilion 2120tx with windows 7 and i want to dual boot windows 7 and windows xp [windows 7 first]

You can create a Dual Boot in ur machine....
D: or E: or F: as Win7

You need to re-format your disk, back up all critical data in your disk....
once done...boot with XP disk in CD drive....
after format, create multiple partitions....C: , D: , E: etc as per your preference
install XP in C:
once done...start PC and let the machine boot from C: XP...once you get Desktop in XP
install Win7 in D: or E: as prefered....once done..
in the startup screen you will get these 2 options
1 load earlier version of Windows
2 Windows 7
to make Win7 as default, right click on My computer (Win7), Properties / Advancd System Settings / Advanced Tab / Startup and Recovery / Under System Startup - Chose the Default OS by the down arrow and the time to it must be displayed in the startup to chose the this method you can chose Win7 or Xp to load...make your choice as prefered...
for more info on formating and loading OS visit my site

May 08, 2010 | Computers & Internet

2 Answers

HP Pavilion N5445 will not boot into XP. While booting then Windows Logo is displayed for a couple seconds and then a blue screen flashes momentarily (too fast to read), then give a display of...

Boot your computer with that disk then enter in dos prompt then type in prompt "chkdsk /r"
Then press "y"
then it fix error on harddisk after complete that process resatrt computer then check.
if you still face same issue then you need windows disk then boot computer with that windows disk and follow direction then choose "r" for "Repair previous windows then it repair your windows then you get your windows again.
Let me know if you need further assistance.
Thanks for using FixYa.

Dec 23, 2009 | HP Pavilion N5445 Notebook

1 Answer

I want reinstall Windows XP on my HP 4900 wgere

you have different hard disk your hard disk is SATA
window xp need ID hard disk resarch obout these two hard disk you will find what is the problem.

Nov 18, 2009 | HP Pavilion Ze4900 Notebook

1 Answer

Windows protection error

boot it from your recovery disc or a proper bootable OS disk, and try repair mode. if this doesnt work, you will need to reinstall your OS

Mar 18, 2009 | HP Pavilion 6835 PC Desktop

1 Answer

Computer is stuck on welcome screen

The file system (rather than the physical data) may be damaged on the HD. Try this:

1) Boot the computer using a Windows XP setup disk. (It doesn't matter if it's Home or Pro or what Service Pack. A Win 2000 setup disk should also work.)

2) At the first screen where you can respond, hit R to enter the Recovery Console. ***make sure it is RECOVERY not REPAIR***

3) At the command prompt you will get, type the command CHKDSK /P

When CHKDSK is finished running (it may take a LONG while), type EXIT and reboot from the HD. Windows just may start OK. **** DONOT reboot or power off untill it completes. Make sure it has mains power connected so batteries cannot go flat***

Jul 14, 2008 | HP Pavilion dv4000 Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

742 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Alun Cox

Level 3 Expert

2678 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides