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My HP Pavilion ZE4900 laptop won't go past the black screen that says that is is possibly corrupted. Here is the full details of my problem:

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Hi you need to use the recovery disk to repair the problem if you do not have the recovery disk you can use the operating system disk to repair the problem. But i need to know what operating system are you using? so i can give you the steps.

Posted on Jul 30, 2010

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  • Hilton Bristol Jul 30, 2010

    Okay here are the steps to follow to repair the files,
    There are several different methods to repair your missing Windows XP files. The best method by far is System Restore, which will reset your computer safely to a previous state. You can also use your Windows XP CD to repair your missing files, but this can cause problems with your computer, so you should only use this method if System Restore and other Windows programs have failed to solve the problem, or if Windows XP won't boot, even in safe mode.

    Repair Windows XP Files with System Restore

  • Step 1Save your work and close all open programs. Click Start, then Control Panel, then Performance and Maintenance. On the left side of the screen, click "System Restore."

  • Step 2Select "Restore my computer to an earlier time." Click Next.

  • Step 3Click a date with a bolded number in the calendar on the left. Make sure this date is at least 1 day in the past. On the right side of the window, select a restore point. Click "Next" twice to restore your system.
  • Hilton Bristol Jul 30, 2010

    Repair Windows XP Files With the Installation CD

  • Step 1Back up all of your user files onto removable media such as CDs or DVDs. Find your Windows XP installation or recovery CD, and insert it into the optical drive that your computer can boot from. Click Start, then Turn Off Computer, then Restart to reboot your computer. When the "Press any key to boot from CD" message appears, press a key on your keyboard. Press "Enter" to start Windows XP setup, and press F8 to accept the licensing agreement.

  • Step 2Select the path of your Windows installation and press "R" to begin repairing it.

  • Step 3Follow the instructions provided by the Windows XP repair program and finish the reinstallation. Go to the Microsoft website and download Service Pack 2 from their website, then visit Windows Update to install Windows XP Service Pack 3, critical updates and Internet Explorer 7.

  • Hilton Bristol Jul 30, 2010

    If you have any questions please let me know.

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