Hi , I have a hp 9110 and wa getting the same problem paper stall . There is a sensor located on top right hand of the feeding ,these rollers located when you open the cover undeneth the carriage. Switch off the printer and put a few drops of rubbing alcohol on the sensor wait a couple minutes for it to dry. Then power up and test.
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Problem 1 : As far as the machine printing 2 pages per job. To fix this it's usually the default number of copies the printer is set to. To change/ confirm the setting is set to one: Press the menu button Arrow down to -> Printing, Press the green check to enter the menu Arrow down to -> Copies Press the green check to enter the menu Change or confirm the value = 1, (Based on your question this might be set to 2) Press the green save the value. * If your number of copies is set to 1 and the machine is still printing 2 copies, then the problem relays in your print driver.
Problem 2: General Misprint Error message something like 41.3 2 things to check:
1st - Press the menu button Arrow down to Paper Handling, Press the green check to enter the menu Now you will see options like Tray 1 size - Tray 1 type. Here their will be a option for each tray installed on your machine. You will go into each tray option and confirm the paper size and type. Example Tray 1 Size = Envelope #10 (This is the manual feed tray) Tray 1 Type = Envelope Tray 2 Size = Letter Tray 2 Type = Plain
To perform arrow down to tray X size press the green check to access the menu, arrow up or down to select your paper size. Once the paper size is selected press the green check to save it. repeat for each tray.
2nd - Pull out your tray and remove the paper, towards back of the tray you will see a guide (Tab) in the middle of the tray which allows you to expand the tray to accept various paper sizes, Please confirm the guide is set to the correct type. If your using letter, make sure the guide is set to letter (LTR) you can see these codes by looking at the base of the guide, their is a little arrow pointer.
what is the error ?
does it says Paper jam, Open the print cover and remove paper jam..
If this the error repeating then make sure,
1. u r not overfilling the paper tray
2. put the printer on a hard surface (not on a half out surface)
3. from now on be gentle with the paper tray.
4. unplug the printer everytime u r done or atleast overnight.
hi ray, it's chris. i called your cell phone, but figured you might see this. replace the registration clutch. after some research, this seems to be the solution given that should solve the issue in that printer, and it's an independant part from the paper pickup assembly...
If this is the first time you have seen this error, do the following:
Power off the printer.
Remove all installed paper trays.
Make sure the paper is loaded correctly in each tray. If it is not, reload the paper into that tray.
Look up into the printer where the paper tray slides in and out. Check the feed (autocompensator) assembly for any damage.
If everything is fine, reinstall the tray and power on the printer.
Try printing a few print jobs.
If the error does not return, continue using the printer as before.
Keep an eye on it for the next few days. If the error does not
return, it may have been an isolated incident.
If the error returns just as soon as you power on the printer or
when you try to print again, you will need to find out which paper
tray/paper source is causing the problem.
If the printer has only the one integrated paper tray, the problem
will be with either the tray 1 pick arm/autocompensator assembly or the
printer's engine/system board.
If the printer has more than one paper tray installed, try printing
from each paper tray one at a time. The best way to do this is to have
all of the paper trays empty and then proceed as follows:
Put paper in tray 1 only.
Print from tray 1.
If tray 1 works fine, empty tray 1 and put paper in tray 2 and so on until you encounter the error message.
If you receive the error when printing from one particular tray, power off the printer to clear the error.
Power the printer back on.
Skip the faulty paper feed slot and move on to the next one (if
another one is present). If you can print from all but one of the paper
trays, this is the source of the problem.
If you have extra
paper trays/drawer units installed and the error occurs from only one
particular source, there are some things you can do as a temporary fix.
If the error is occurring from an OPTIONAL paper drawer/source,
power off the printer and remove the defective drawer from the printer.
You will then need to set up the printer to print from a different
tray. For information on removing an optional drawer, click here.
If the error is occurring from the integrated paper tray (tray 1)
AND you have optional paper trays installed, take all of the paper out
of tray 1 but leave tray 1 installed. Set up the printer to print from
one of the other paper tray sources (tray 2, tray 3, multi-purpose
And if your getting the same error then you need to get it serviced...
I had the same problem and went searching - all the feedback suggested that something may be stuck of blocking the paper path. Took the tray out, checked underneath etc - and yes - the problem was a couple of sheets of paper stuck inside. Was able to retrieve these by accessing them from the rear of the printer - and when plugged back in it started up ok!
I believe the cause here was that a print job was sent to the printer while it was also being used to copy stuff - though i cant be sure of this. Either way, it was a blockage that cased the problem.
Have the same problem after 1,500 pages! This was Lexmark's solution (and it worked)...
Take the paperfeed tray out and you will see a red lever , press it downwards and you will see the paperfeed rollers coming down , you need to pull the rubber tyres off those rollers and place them inside out over them and then try printing any document. Check the paper weight and the paper type you need to use 20 pounds regular paper and try runnning a can of compressed air inside the machine. If rubber tyres on the paper feed rollers are totally worned out you need to replace the feed rollers.