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My printer scanner and copier is not responding and it shows the number BA5C463C. i try to turn it off and on but still it is not wworking.

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6ya6ya
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Posted on Jan 02, 2017

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Arius
  • 446 Answers

SOURCE: All in One Printer/Scanner/Copier will

Pls make sure that your computer recognizes your Printer, if it doesn't it would never respond to any print command you sent
check to see (if the computer recognizes)
1- go to start then select printer
2- select your desired printer - right click
3- go to properties
4- select print PRINT TEST PAGE
5- check the message on your paper

if it doesnt then you might have installed a wrong driver

Posted on Jul 14, 2008

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SOURCE: Scan problems with Canon MX310

I had the same problem. After replacing the USB cable with a good one the scanner came back to life.
I suspect scanner has a higher requirement for USB data transmission thats why printing and copying work but scanning does not.

Posted on Sep 20, 2008

printmastert
  • 3344 Answers

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    SOURCE: I have a X6180 printer,scanner, copier and cannot

    Here's the link to download the Lexmark X6180 User's Guide. http://www.lexmark.com/publications/pdfs/x6100/eng/ug.pdf . Hope this helps. If you need more assistance, place a comment so I can get back to it. Thanks.

    Posted on Apr 19, 2010

    nadirsalim
    • 185 Answers

    SOURCE: Just set up my Dell

    Replace cable

    Posted on Nov 13, 2010

    • 1 Answer

    SOURCE: My SHARP AM-400 Digital multifunctional system

    we need software to insalllization the printer

    Posted on Jul 24, 2011

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    2 Answers

    My scanner is plugged in but when I try to scan a document it says my scanner is not responding


    Hello,

    If it is your first time using your printer, then you need to install the driver for it to work.

    If you have used your printer without any problem before then, there are two possible reasons why your printer/scanner is having that issue:

    1. Connection error
    2. Driver problem

    First thing's first. Restart your computer and your printer. there are times that computers and printers just need a restart for it to work. Yes, it's strange but it's how things work with machines. They need rebooting to work smoothly.


    If rebooting your computer and printer won't fix the problem. Here are the things that you can do.

    1. Connection error:
    .
    a. Turn off your printer and turn it back on. Try scanning, if no go.. proceed to step b.

    b. Unplug your printer from your computer and unplug it's power cord and press and hold the printer's power button to 5-8 seconds to completely drain the power. Plug it back in to the wall outlet leaving the connection between your computer and the printer still unplugged. wait until your printer completely turns on. Plug it to your computer and do the scanning process.

    If all steps above don't work, then you need to check the driver.

    Uinstall the driver of your computer by going to the control panel. After uinstalling it, then reinstall it by using the dvd that came with your printer. Follow the on-screen instructions and try scanning. It should work.

    If it doesn't, please reply to this thread.

    Thank you for using fixya.com

    Carlo Adrian

    Nov 14, 2012 | Dell Photo 926 All-in-One Printer

    1 Answer

    Hello, I have a Canon MP810 printer and the screen shows there is an error with that number: 5020. It says that I have to unlock the locker of the scanner and then restart. I have done it many times...


    I have just read it on the other forum..try this one
    Error Code 5020:
    Scanner lock switch locked. [5020] Release the scanner lock switch and turn the power
    off and back on.
    Turn the machine off, unlock the scanner lock
    switch, then turn the machine on again.

    Hope it helps.

    Sep 09, 2011 | Canon PIXMA MP810 All-In-One InkJet...

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    Samsung scx4623f prints out and copies come out blank


    If it prints out from your PC but doesn't copy, the scanner isn't wworking. Maybe the light.

    Jul 18, 2011 | Office Equipment & Supplies

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    We have on eprintwer of hp 1005 scanner and copier when ever we try to scan or copy its shows scanner error 12 we have also showed this printer to the person who is authorised person for hp and now its...


    By your calling the HP tech, I'm assuming that the printer is under warranty.
    Call HP back, ask to speak with the area manager, explain calmly that after 2 months
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    Jun 09, 2011 | HP LaserJet M1005 Printer

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    SCANNER STALLING, MSG: AIOC is not responding.


    Try scannng from the windows photo gallery or microsoft word.It should work.Its a problem with the software provided by your printer vendor.

    Jun 18, 2009 | Lexmark X7170 All-In-One InkJet Printer

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    Lexmark all-in-one won't scan.


    First . Reinstal the software and an updated driver. That elimates the software out of the issue.
    http://downloads.lexmark.com/perl/downloads/downloads.cgi

    Jan 18, 2009 | Lexmark X1270 All-In-One InkJet Printer

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    HP Solutions Center, wrong icon on screen


    Hi

    1.Please check in Printer n faxes whether it show both the printer HP 1500 series and HP Desk jet 3800 series.

    2.If the printers are listed, in the solution center you will find two printers listed, by default it is set to Deskjet printer. Select HP 1510 printer to use the scanner feature.

    Please respond after trying this.

    Thanks
    Riz

    Dec 28, 2008 | HP Office Equipment & Supplies

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    Scanner error message hp laserjet 3030


    my hp 3030 printers shows warning up bulb and make noise how can i solve it ?

    Mar 05, 2008 | HP LaserJet 3030 All-In-One Printer

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    Printer does not work


    remove the lock from scanner,switch on scanner and restart you computer. bye

    Oct 29, 2006 | Dell A960 All-In-One InkJet Printer

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