Question about Compaq Presario 700 470024-192 Notebook

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Plugged this in and got to the password window done went to the acceptance window tried and laptop wouldn't respond when I accepted tried it many times and then it just went black, shutdone not even the fan-should I return this to the place of purchase Compac-Presario CQ62-209WM Notebook PC

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If it's still warrantied, Absolutely. The shutdown on that scale is a major hardware failure on the motherboard and a very serious issue. Outright replacement is preferred over repair if you can swing it.

Best Wishes

Posted on Jul 30, 2010

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