Question about VeriFone MX830 SC TCH Signature ETH [m090-309-04-r]

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Stylus doesn't work

The stylus works intermittently. It's supposed to capture signatures but sometimes lines are broken and sometimes does not work at all.

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You need to soft reset the unit, push the top right button with a pen or needle until the CENTER light goes out, then, let off. If you hold down any longer the unit could hard reset and scratch your companies software.

Once it resets you need to know your PW for your company or the default PW. I cant really post this on a public forum, I am pretty sure I could get fined for doing so, or sued.

Once your in ''system mode'' goto config, then once or twice to the right until you see ''calibrate touchscreen'' this may or may not fix the units problem. If it does not the unit could need the SC's reflowed or, most likely, needs a new top PCB board.

If thats the case, that it's the board, you need to look for a white tab on the top board that will give you a part number and look on ebay and bid on a new one.

Posted on Aug 20, 2010

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Posted on Jan 02, 2017

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