Question about Janome Memorycraft 9700 Computerized Sewing Machine

1 Answer

My Janome mc9700 is giving me trouble. I think it may be a tension problem, but I'm not sure: trying to get some advice before taking it to the dealer. I am in the middle of an embroidery project, and my upper thread keeps getting cut somewhere inside the bobbin casing - which makes the machine stop and give me the 're-thread and re-start' msg. I have rethreaded the machine and retried about a dozen times and it is continuously breaking my upper thread down below. I am slowly changing tension settings and retrying but with no luck. HELP?!

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  • Tammt Oct 28, 2012

    I have exactly the same problem with my machine. Did you find out how to fix it? If so, please post.

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  • Janome Master
  • 7,365 Answers

1.check to see if needle is in backwards
2.the upper tension maybe to tight----check owner's manual for right tension
3.the needle may be bent--roll on flat surface to check
4.the thread maybe hanging up on the bobbin case
5.check this area for lint or fragments of old thread
6.check thread for knots, if notty replace

Posted on Jul 29, 2010

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2 Answers

Thread keeps breaking


Here is the Manual see page 41 for trouble shooting

Pages 9 to 14 to ensure correct thread procedure

and check pages 17, 18 re correct thread tension

and make sure you have folled maintence guidlines on page 40

S.




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Dec 30, 2007 | Janome Memory Craft 3000

1 Answer

Tension


Little fingers can cause issues, especially if you leave the machine out.

Now, Loosen the top tension.
Take out the bobbin shuttle and locate the little screws. Tighten them 1/8 to 1/4 turn. Do a test seam. Keep working this way until you get LOOPS ON BOTTOM... then tighten the top tension until you get a balanced stitch.

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1 Answer

MY MC 9000 is giving me a headacke . It is letting the top thread move to much and then it piles up under the cloth. I'v tryed ever thing . Help


Are you sure that the thread is into the take up lever fully and in the tension device correctly? Recheck your threading path carefully through both of these and make sure the top tension is set on the normal setting, probably 4 or 5. If you can access it, clean the tension discs out. Turn tension to zero and "Floss" between the discs with the selvage edge of a clean piece of cotton fabric and see if any gunk comes out. Often you'll get a build up of thread fibres and dye particles in the tension discs, especially if you are using cheaper dark coloured threads.

Lower the pressure foot and pull on the top thread from just above the needle thread loop: is if firm to pull on? If it isn't, your top tension is faulty and you'll need to take it to a Janome service centre.

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1 Answer

My janome mc9700 mother board died. Where can I get a replacement?


Only from a Janome dealer or direct from the factory in your ountry

Aug 27, 2011 | Janome Memory Craft 9500 Computerized...

1 Answer

I need to check the tension on my Janome 534D, I think the upper and lower looper tensions are not right


Hello,
Here's a couple of solutions to try.


* Re-thread your machine
It may be threaded incorrectly. And when you re-thread it, make sure your thread goes in between your tension disks. (If you don’t know where your tension disks are, consult your machine’s manual.)

* Check your tension disks for dirt or lint
Lint or dirt between your tension disks may be keeping your tension from working properly. Clean out any you find.

I hope this helps.

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1 Answer

Sewing/embroidery machine janome mc9700 making ''noise'', sounds almost like ''metal-to-metal''. it is embroidering & sewing well, but does not sound too good...any suggestions? thank you


Please be more specific with the clicking noise that you are hearing- when does it make that noise, is the bobbin case in or out, where is it coming from,

Aug 26, 2009 | Janome Sewing Machines

1 Answer

Top seam normal but bottom one appears just straight and loose.


If the top thread looks normal and the bottom thread "loops", it means that the top thread does not have tension. Take out all the thread and re-thread the path, giving special attention to the path of the thread through the tension disks.
Thread the machine with the sewing foot up, it opens up the tension disks, and make sure you lower the foot before sewing.
This will close the tension disks.

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