My company has windows server 2003...now we upgarded the printers.Updated it to hp-p4014dn.When i try to print it prints fine.But to other people it says Load heavy paper and that datalight blinks.It is not a paper format problem as what my colleague says.new printer doesnot have that problem.Can anybody help..??
Most likely the paper type is set incorrectly in the printer settings in Windows for the users. The printer knows it does not have heavy paper, at least no one set it up that way which is why it's looking for it for the particular print job. Also, if you press the OK button it should allow the print job to run on whatever paper is available.
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I dont know how your print server is configured but you may want to see if the manufacturer of the printers have any updated drivers or try older version of the drivers. If just printing you may want to set the printer to a TCP/IP port and use generic print protocols.
DNS errors then? can you map to the printer via hostname too? Are you sure you're not using SP3? When we upgraded to SP3, we had to use the new drivers. Try new drivers.Have you tried just rebuilding your print server? try sharing the printer off your computer in the data center and try t print to that. When you ping the data center from the user's computer... what is the delay?
I had the same problem with HP 1018 printer, when I had two computers connected to a domain and had Windows XP SP3 on them and when I shared the printer on one of them - I could only print from the network if the user belonged to the Local Administrators group on the host/server computer. Once the network user is removed from Administrators - the print jobs are stuck in print queue. I used the "HP LaserJet Host Based Print Driver Package" that is on HP web site for HP laserjet 1018 printer.
Then I tried to use a different driver for that printer and was successful with driver for HP LaserJet 1020. After forcing that printer to use the 1020 drivers, the regular users were able to print to that printer.
I have had a similar issue with both laserjet 3005N and 1320N machines setup as network printers on a windows 2003 print server. Both machines install correctly and print test pages but once you push to much of a print job to it (in my case it was a 12mb pdf file) the printer stops printing and never prints again for some reason. After a quick reboot a test page will print but what gives?? Buffer issues? Not enough ram? None of this makes sense since the printer displays nothing and just stops printNo test pages or anything. I tried re-installing it and rebooting it. Nothing.