Question about HP P4014DN Laserjet Printer

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Hp-p4014dn ....printing problem

My company has windows server 2003...now we upgarded the printers.Updated it to hp-p4014dn.When i try to print it prints fine.But to other people it says Load heavy paper and that datalight blinks.It is not a paper format problem as what my colleague says.new printer doesnot have that problem.Can anybody help..??

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Most likely the paper type is set incorrectly in the printer settings in Windows for the users. The printer knows it does not have heavy paper, at least no one set it up that way which is why it's looking for it for the particular print job. Also, if you press the OK button it should allow the print job to run on whatever paper is available.

Posted on Jul 30, 2010

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