Question about Xerox WorkCentre M20i All-In-One Laser Printer
I HAVE A XEROX M20I COPIER WHICH IS GIVING AN ERROR MESSAGE: OPEN HEAT ERROR" I TRIED TO FIX BY THE HELP THROUGH THE XEROX ON LINE HELP SITE BY UNPLUGGING AND RECONNECTING THE MACHINE BUT MESSAGE STILL PERSISTS. ANY SUGGESTION BY THE EXPERTS REGARDING THIS PROBLEM? THANKS!
On this machine, you may have a fuser assembly that is bad. Replace the fuser modual.
If this doesnt work, then the main board needs to be replaced.
Also what most people forget is the fuser fan. Sometimes it turns slow and you will not even notice it. It might not even turn at all.
Replacing the fan will solve most problems, but if it still does not turn on, Look on there to see if it has a small circuit board on the fuser fan, replace it too.
if all else fails the main board needs to be replaced.
Posted on Aug 10, 2010
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Posted on Jan 02, 2017
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