Question about Brother DCP-310CN All-In-One InkJet Printer

Open Question

Brother DCP310CN , unable to clean, checked the troubleshooting, no use as the head was over to the RIGHT side,and when power resumed the gears were trying to return but failed after 10 seconds,followed by error message again.After much searching on line found there was no mention of this problem,so decided to remove cover exposing head and tray.No servicable method so after 1hour decided to cut loss and look for replacement.Convinced these applicances are hardware non serviceable apart from ink and paper jam .

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
eagle338
  • 4889 Answers

SOURCE: pixma mp460 error 5100

this error is an error within the printer. This error means that there is something obstructing the printing process. Check inside your printer through the gears that you can see under the lid. There should be something obstructing the gears such as dirt or in my case popcorn. There was even some paper caught underneath the rollers that I had to jiggle around to even see. Check VERY thoroughly.

Posted on Oct 19, 2007

Ad
Mix-it-up
  • 832 Answers

SOURCE: Print Unable 50 Brother MFC5460 CN

So dont let me be a withness of murderer:
There is no paper sicking within the machine! The jam had lifted the encoder strip out of the ph. After you have fixed it simppy stick some very thin scotch tape onto the ph cover to avoid further liftings (that will happen quite often...)

same issue: (change the viwing size of your browser to enlage the pics)
http://www.fixya.com/support/t211210-brother_mfc845cw

Posted on Mar 17, 2008

Mix-it-up
  • 832 Answers

SOURCE: BROTHER MFC 240 C

same issue:

http://www.fixya.com/support/t294185-brother_mfc_240c_change_unable_50

Posted on Mar 31, 2008

  • 133 Answers

SOURCE: paper jam while printing on BROTHER MFC-420CN all-in-one

You need to reset the printer software.

Posted on May 22, 2009

  • 13433 Answers

SOURCE: Brother MFC-9420CN Paper Jam Error message w/ loud grinding noiz

please try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 11, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Solution for unable to Init.43 repair


To clear the message, you need to disconnect the Brother machine from the power outlet to check the machine. Follow the steps listed below: Check for foreign objects, such as a paper clip or scrap of paper, inside the machine. Disconnect the machine from the power outlet and open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely. If the error continues to appear, move the print head and examine under the print head. NOTE : The images shown below are from the representative product and may differ from your Brother machine. 2-1.Disconnect the Brother machine from the poweroutlet. 2-2.Open the scanner cover by pulling up on the lower right corner of the cover. 2-3.Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area. 2-4.Gently move the print head to the center. Caution Be careful not to force the print head to move. If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us". 2-5.Examine under the print head. If anything is found, remove it. Hint Use a flashlight if necessary to check thoroughly. 2-6.Close the cover and reconnect the machine to the power outlet. If the message continues to appear on the LCD, the machine will require repair as the print head has failed and will need to be replaced.

May 29, 2014 | Brother Sealed Mfc-j430w Wireless Printer...

1 Answer

Unable to init see troubleshooting and routine maintenance chapter in user's guide. Please help me!!!


1. Check for foreign objects, such as a paper clip or scrap of paper, inside the machine.
Disconnect the machine from the power outlet and open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.

2. If the error continues to appear, move the print head and examine under the print head.

NOTE : The images shown below are from the representative product and may differ from your Brother machine.

2-1.Disconnect the Brother machine from the poweroutlet.
2-2.Open the scanner cover by pulling up on the lower right corner of the cover.

2-3.Check the print head's position.
In the example photo the print head is positioned at the left hand side of the platen area.
2-4.Gently move the print head to the center.
Examine under the print head. If anything is found, remove it.
Close the cover and reconnect the machine to the power outlet.

Feb 20, 2014 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

My brother 5840CN. lit says unable to print. the manual says to take the jam out - there was no jam. Turn it off, then on. i did that. It still says unable to print, look at troubleshooting page


errr.....No, no it does not. The Manual says that "unable to clean" means one of two things.....
1. The MFC has a mechanical problem.-OR-2. A foreign obstacle, such as a clip or ripped paper, is in the MFC.
but regardless, I don't believe it *IS* a 'cleaning' problem per se.Try resetting the power purge counter.



Press menu > Mono Start > 4x Arrow up after another. All lights will flash.
1. Power clean - Press 7>6>4 >Mono? Start.
2. Power Purge: 7>6 >3 >Mono Start.
Press 9>9 to exit maintenance mode. Run a print quality test print.
http://www.brotherprinterrepair.com/cleaning-a-brother-mfc-420cn-printer-head/


Tallon41

Sep 16, 2012 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Can I reset the printer head on my Brother DCP-310CN printer. I'm getting an error message "unable to clean" & the print head is stuck to the right of the machine.


Same problem ,head over to right side- stuck - spent an hour and decided to dump it ,time better spent getting new, thats it, sorry

Apr 05, 2010 | Brother DCP-310CN All-In-One InkJet...

1 Answer

My printer is saying printer unable 50 what does it mean and can it be fixed


50 is saying that the purge switch in the cleaning assembly is not turning on at the right time. If you can pull the head out of the right side, look to see that there is no paper caught in there. Don't force the head out if it's locked, but turn on and unplug the machine when the head is out of the corner. There are several other causes like a broken paper feed gear, but you need a shop for that.

Feb 19, 2010 | Brother MFC-5460CN All-In-One InkJet...

2 Answers

Brother 130c print unable 50


Solution #1 is absolutely spot-on from adnanbhatti, copy the link into your browser to be able to see the photos of the printer and how to slide the print head:
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000500/000065/faq000565_013.html?reg=us&c=us&lang=en&prod=dcp130c_all&Cat=11

When I slid the print head over as specified, I found a little crumpled paper fragment soaked with ink. Pulled it out.... I turned on the printer, it ran a cleaning cycle automatically, and started printing just fine!

Aug 18, 2009 | Brother DCP 130C All-In-One InkJet Printer

2 Answers

I have a MFC-665CW error code 51 unable to clean


change your cartridge insert new cartridge then solve it please send me reply

Jun 26, 2009 | Brother MFC 420CN All-In-One InkJet...

2 Answers

Unable to clean 51


Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Sep 25, 2008 | Brother Multi-Function Center MFC-665CW...

Not finding what you are looking for?
Brother DCP-310CN All-In-One InkJet Printer Logo

Related Topics:

132 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

James Cagle
James Cagle

Level 2 Expert

453 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...