Question about Canon PowerShot A710 IS Digital Camera

1 Answer

My canon a710IS does not seem to focus on objects...the screen doesn't become focused and the image taken is also not in focus...seems that i droped the camera and that is when the problem started...any suggestions on what can be done to fix it...without taking it to the shop

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 11,967 Answers

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Jul 29, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Was shooting full length portraits and my Canon D40 seemed to randomly auto focus on various parts of the image...I would like the entire image in focus...do you think I have a setting wrong .. I am...


Hi Judee,

It is about adjusting the settings.

Click on the link below and watch the video to know more detailed information about your Camera

Click here - > Canon 40D Video

Regards,
Suhail

May 16, 2012 | Canon EOS 40D Digital Camera

1 Answer

Brightness of the monitor screen changes when a picture is taken, the final picture looks blurr. Is there any solution?


Are you pressing the shutter button half-way and giving the camera time to lock in the focus before pressing the rest of the way? If not, the good pictures were just luck.

The overall image is out of focus
If Pan focus is being used, the image may be out of focus; use Auto Focus Mode.
Pan focus uses a focus range of several feet, so the image might be blurry but will be captured faster. This could occur in the EX-Z30, EX-Z40, EX-Z50, EX-Z55 and EX-Z57.
If digital zoom was chosen and the image becomes unclear, only use optical zoom, and move closer.

Check the owners manual; hope this helps.

Jan 12, 2011 | Casio EXILIM Digital Camera

1 Answer

When I take a picture with the Canon Rebel, it doesn't focus in the view finder, but when I look at the picture after it has been taken, it is clear and in focus. Why can't it looked focused when looking...


Good day,

The problem you might be having is that the view finder is out of focus.
If this is the problem it is an easy fix.
You will see a small wheel next to the view finder (it has a + and a - next to it), look through the view finder and let the camera focus on an object. Now turn the wheel and you will see the image either get worse or start to come in focus. Adjust the wheel until you are satisfied with the clarity.

Please let me know if this was helpful!

Regards

Nov 29, 2010 | Canon EOS Rebel XSi Digital Camera

1 Answer

I can not get my Telescope to focus so a picture appears!


You should read the manual - available in the customer service section at meade.com. This is s 'D'eep 'S'pace 'I'mager, so it is geared for faint objects using long exposures (30 seconds and longer). Focus by locating a bright star in the camera, and adjust the telescope focus control for smallest star image. Then move to object wanted to photograph, and begin the long exposures.

Mar 15, 2010 | Meade Autostar Suite Autostar Suite...

1 Answer

Canon Powershot SX10 IS auto focus unreliable


I don't this its an error. I have used this Canon SX10 IS Camera for nearly a year now I haven't had this kind of problem.

Usually auto focus take few seconds to focus on object depending on distance and lighting. That might be the problem ?

Jan 13, 2010 | Canon PowerShot SX10 IS Digital Camera

1 Answer

Blurred images


i beleave on auto, the a75 has auto focus, there is a 1/2 second focus time before the picture is taken, enough to blurr the picture

Jan 03, 2009 | Canon PowerShot A75 Digital Camera

1 Answer

Canon eos 40d Soft image on playback screen


I think this might be a firmware issue.www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=139&modelid=17779#DownloadDetailAct
Here is a link to Canon's website for your 40D there you will find the latest firmware version for your camera. Version 2.0.0 which includes 1.0.8 . In 1.0.8 item #3 in the list of changes it states repairs a phenomenon where reviewed images appear unnatural.

Jul 29, 2008 | Canon EOS 40D Digital Camera

1 Answer

Canon S2 IS Uneven Focus


I have the same problem, only on the left side of the screen. No solution yet.

Jan 13, 2008 | Canon PowerShot S2 IS Digital Camera

Not finding what you are looking for?
Canon PowerShot A710 IS Digital Camera Logo

225 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

kakima

Level 3 Expert

102366 Answers

TC CAMERA REPAIR.Com...

Level 2 Expert

169 Answers

old marine
old marine

Level 3 Expert

1985 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...