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I had a problem in my operating system of my computer acer aspire

An opening message error appears '' backup your files and replace hdd. '' how can i recover my old files if it doesn't open.

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You have to change the hard drive install the windows use an external hard drive enclosure and recover your files via usb port you can also try to image your disk unto another disk. that way everything will be in the new disk you can use a program called ghost
or bring it to a local computer shop ans ask to ghost the old hd to a new hd the new one can even be bigger but not smaller
ghost is the best way just make sure that whoever does this knows what he id doing cause if he copy the new drive into the old one everything will be lost forever....

Posted on Jul 29, 2010

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Posted on Jan 02, 2017

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1 Answer

My acer aspire 4755g laptop responds with "operating system not found" and the hdd not detected. I need help please...need my files in hdd. Thanks in advance...


Hittn the f8 key a fewtimes will get u to solving. Call the hotline for tech support. Allways good to hav thumb or cloud backup

Jan 10, 2016 | Acer Computers & Internet

1 Answer

Acer aspire 1 startup main 339: mscomctl.ocx missing or incomplete


Hello,

It seems that this file is corrupted or missing. What you can do is to manually replace this file. Follow the steps below to replace the file.

  1. Download the mscomctl.ocx file to your desktop (right-click on link and choose 'Save link as...')
  2. Then go to My Computer > C: > WINDOWS > SYSTEM folder to check if you have a previous version of the mscomctl.ocx file. If yes, just make a backup of it.
  3. Copy the downloaded file from the desktop and paste it in C: > WINDOWS > SYSTEM folder.
After replacing the file, you will need to register the newly downloaded file. To do, follow the simple following steps.

  1. Click on 'Start' button and click on 'Run'
  2. In the 'Open' line, type : regsvr32 \windows\system32\MSCOMCTL.OCX
This command will register the file you have downloaded and added to the SYSTEM folder. You should see a message saying "DllRegisterServer ... succeeded" if registration is OK.

Please note that you have to enter the command exactly as it appears above. (You may copy and paste it).

May 10, 2011 | Acer Aspire One PC Notebook

2 Answers

How do i reset my accer aspire 5336 laptop to factorydettings


This information can be found on the support page of Acer.com

http://acer.custhelp.com/app/answers/detail/a_id/2631


How do I reinstall the Operating System on my computer?
Select models, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.

To start the system recovery:

  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form.
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
  3. Press the CD-ROM drive eject button and insert the disc labeled System CD.
  4. Close the CD-ROM tray.
  5. Refer to on screen instructions to select either CDROM or USB CDROM.
  6. The computer will boot from the Acer Recovery Media
  7. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.
    Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.
  8. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: if your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.


Thanks for using FixYa.com

Apr 28, 2011 | Acer Computers & Internet

2 Answers

How to reset myacer to manufact setting


  1. Consider what data you still need from your Acer Aspire One's hard drive. Save the files to an external USB device.

  2. Restart the Acer Aspire One's operating system. Wait for the Acer logo to appear on the LCD screen.

  3. Press the "Alt" and "F10" keys at the same time to bring up the recovery menu. Press "Enter."

  4. Click "Next." Follow the prompts that appear on the screen to restore the operating system back to factory settings.

  5. Use the drop-down boxes to select the time zone and language information for your Acer Aspire One. Restart the netbook when you are prompted to finish restoring the computer.

  6. Connect the external USB device to your Acer Aspire One and transfer the data you saved earlier back to the netbook.

Nov 12, 2010 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

Acer Aspire X3200 - VIRUS - Won't boot or re-install


it seems like the HDD is not getting recognised , try this might help you get into BIOS setup by tapping delete key or f2 when system turns on , load the defaults settings for bios then try loading OS , if you are getting the same error message that means hdd has gone bad or the cable to the hdd is loose

Jun 29, 2010 | Acer Aspire X3200 PC Desktop

1 Answer

I get the error message operating system not found and cannot boot from dvd rom drive


This message is usually indicative of a HDD failure. Open the access door and make sure the HDD is properly connected. In rare cases the HDD is fine and the interface controller has failed.

Dec 23, 2009 | Acer Aspire 3003WLCi Notebook

1 Answer

Though i know i have done backup on acer aspire e571


Hello,

Your computer operating system is corrupt. Or maybe there is virus on your system that has made it corrupt.

Do you have any anti virus on your system? I will recommend that you try Avira Anti-virus. After you have installed the anti virus, use it to scan your system thoroughly and see if problem will persist.

If problem persist, then you will have to run the recover manager on your system. The recovery manager will help you repair and put your windows back to order, that is, to its factory default state.

Before you carry out the system restore, make sure you backup all your important files.

To do the system restore, click start menu, click all programs, look out for "Back up and recovery manager, click it and follow instructions.

I wish you the best.

Dec 18, 2009 | Acer Aspire 4315 Notebook

2 Answers

My computer shuts down acer programs wont run


If your computer has preinstalled recovery options:



1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.
Click the Start button getopencontent.aspx?assetid=4f6cbd09-148c-4dd8-b1f2-48f232a2fd33&documentset=en-us&renderkey=xml, click the arrow next to the Lock button getopencontent.aspx?assetid=eb058ccf-b21e-4dfe-9bb7-1ad6c83b705c&documentset=en-us&renderkey=xml, and then click Restart.
2. Do one of the following:
• If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
• If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to repair, and then press and hold F8.
3. On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press ENTER. (If Repair your computer is not listed as an option, then your computer does not include the System Recovery Options menu as a preinstalled recovery option.)
4. Select a keyboard layout, and then click Next.
5. Select a user name and enter the password, and then click OK.
6. On the System Recovery Options menu, click a tool to open it.

May 05, 2009 | Acer Aspire 5050-3242 Notebook

2 Answers

Acer TravelMate 4200 Laptop


there are two posibility,
your hdd don't have operating system
or your hdd isnot detected.
check in bios, check if your hdd is there.

Jul 31, 2008 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

Acer 3614 IDE Problem


If the hard drive works in another computer then its more than likely a mother board issue.

Jul 04, 2008 | Acer Aspire 3610 Notebook

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