Question about Lexmark X5470 All-In-One InkJet Printer
My Lexmark 5400 series has just recently stopped working. It says "cannot retrieve application list". The printer and fax work just fine. I just installed the new Norton Internet security. I think that this might have affected it. Any solutions?
Microsoft Paint ----> 'File' -----> 'From scanner or camera' (while the Lexmark is in scan mode). Just tried it and it really works.
Posted on Jul 07, 2010
I have a Lexmark X5495 – This worked GREAT for me so Good luck.
1) Power on the Lexmark.
2) Unplug the device from the back of the Printer
3) Wait exactly 30 seconds and then plug it back in.
4) (Assuming you have windows xp) Go to start/All programs/ Lexmark XXX
5) Open the Lexmark Productivity Studio (depending on your model of Lexmark)
6) Click on Scan – The device should be working now.
7) You can also use the scan button now.
Posted on Apr 25, 2009
I found that updating the drivers, off Lexmark's website, took care of the problem --
Good luck --
Posted on Jul 21, 2008
This is the worst product I have ever purchased. DO NOT BUY LEXMARK.
Posted on Jan 23, 2011
I had this problem. As long as you can print to the scanner, all you need to do is ensure that the Lexmark Imaging Studio is running on the machine before trying to scan.
There will be a little rainbow coloured flower icon in the System Tray if it is running. If it is not then Start > All Programs > Lexmark (Printer number) > Lexmark Imaging Studio to start it.
Posted on Mar 01, 2010
Must run Imaging Studio, or another connection software on the background. Otherwise, Lexmark "cannot retrieve application list".
Posted on Jul 09, 2009
I encountered this problem with my Mac and found a workaround by killing and restarting two of the driver programs. This may not work for everyone, and is probably no use to people seeing this problem on a Windows/Linux box (sorry).
killall "3500-4500 Series Button Monitor"
open "Library/Application Support/Lexmark/LexmarkNetworkServices.app/"
open "/Library/Application Support/Lexmark/3500-4500 Series Scanner.bundle/Contents/SharedSupport/3500-4500 Series Button Monitor.app/"
See the blog post at http://vaguevagaries.blogspot.com/2009/03/lexmark-x4550-wireless-woes-with-os-x.html for a little more detail.
Posted on Mar 06, 2009
I went into the lexmark series center, "change network scan settings..." and changed the name of my computer to one word with no spaces and it worked
Posted on Feb 22, 2011
Same problem resolved on my Lexmark X4530 on Windows Vista with the following:
Unable to Retrieve Scan Application List on the Lexmark 3500-4500 Series ID: ENUS28866 What you will see It is not possible to retrieve the scan application list during the Downloading Application List step. To determine if the resolution below should be used, the following should also be applicable:
There is a patch that you can download and run to resolve this issue.
Download the following patch: ftp://ftp.lexmark.com/driver/inkjet_drivers/3500-4500/3500-4500.exe
If the problem still exists, follow Step 2 below.
Download the following patch: ftp://ftp.lexmark.com/driver/inkjet_drivers/3500-4500/3500-4500wifiethernetpatch.exe
Please contact Lexmark Technical Support for additional assistance. NOTE: When calling for support, you will need to know your machine/model type and serial number.
Please call from near theprinter and computer in case the technician asks you to perform a taskinvolving one of these devices.
Posted on Mar 04, 2009
Hi for MAC users try : -System Preferences -Sharing -Firewall -STOP: Firewall on - Printer Sharing
Posted on Sep 14, 2011
I have had this problem repeatedly with an S305 on my OSX Mac. ... It prints just fine, but can't download the application list to scan.
Strangely enough, I've found that if I *unplug* the S305 (don't just power it down), wait about 10 seconds, and plug it back in, the machine usually returns to full functionality. Doesn't work the first time, try it again.
This is not to say that Lexmark's products which suffer this problem are well-designed or aren't pains in the posterior.
Posted on Jun 21, 2010
I got my
printer scanner to work::
Disconnected the USB ::
Lexmark 5400 Disc in ::
My computer ::
Open disc Lexmark 5400::
Install from >Applications ::
Click and open applications::
Click setup to start setup
In the setup I did not install fax as I have not got a telephone line
At the end of setup it did not install drivers
The USB connection will
I then connected the USB
Computer: Found new hardware wizard and this found the drivers
On my machine wizard it did it twice
whaler it works
Posted on Apr 10, 2010
What you need to do is check to see if your scanner is using the same wireless network as your computer. Push the "scan button," now select your network, finally choose computer if you have more than one using the machine. If your not on the same wireless network, open your lexmark productivity studio to configure scanner. You may be asked to connect your computer to your scanner using a usb connection so have it on hand. Run the diagnostics and you should be set.
Posted on Sep 02, 2010
Lexmark Optra S 1620 latest version drivers Download with free Driver Download And installation guide for your Lexmark Optra S 1620 printer to expect quality print results.
To have Lexmark Optra S 1620 driver along with utility setup in your system, follow our easy installation process.
It takes just few minutes to install this driver.
Click on "download" button, save it to your desktop.
Double click on the file; you will get setup box, click "Install",
Please make sure that you agreed terms & conditions then click on "Next" button until you get "Finish".
Click on finish button to end the installation process.
Now you have successfully installed Lexmark Optra S 1620 driver. Lexmark Optra 1620 Drivers Download For Windows 7 Xp and Vista
Posted on Nov 29, 2014
It's not a "fix" per se, but try scanning from the printivity center. I was able to do this when scanning to network was unable to retrieve the application list.
Posted on Apr 28, 2013
The "Paint" option below DID work, but, better still, I went to the Lexmark site and downloaded the latest full install for my OS, Win 7, 64 bit, then went through what seemed to be the exact same installation procedure as with the CD that came with the printer/scanner/copier, the S301 series, including not hooking up the USB cable until so instructed, and, Voila'! It now seems to work as intended. I guess that's what you get when you buy a $40 Lexmark item.
Posted on Sep 06, 2012
Peanut you were spot on.its the firewall that is blocking the scanner .
Posted on Oct 19, 2009
Doesn't work... try downloading the latest drivers from lexmark.com
Posted on Jun 09, 2008
You guys were right it was the fire wall.. disengage firewall and scan straight to it
Posted on Dec 24, 2009
Fiend your solution direct from Lexmark. Here is your solution
Posted on Mar 02, 2009
delete the norton internet security as its blocking the scanner files of your printer software .or try reloading the printer drivers again but if reloading the printer drivers does not helps then removing the norton software is compulsary as the files of printer are getting blocked so scanner is not working.
Posted on Mar 07, 2009
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Posted on Jan 02, 2017
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