Question about Audio Players & Recorders

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Have an RCA TH1702-A MP3 player. When turned on Pearl comes on screen and freezes. Have to take battery out to cut it off. Looked at manuel, says I need to do a firmware upgrade. What is going on? Had it about a month!

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  • Master
  • 360 Answers

Hi, you can try reprogram or restore its settings by using this official software from RCA
DOWNLOAD HERE
just follow on screen prompts after you have installed and run the software.
Take care

Posted on Jul 29, 2010

  • lpeebles Jul 29, 2010

    I did what you said. Either I did not do something right or this is not going to work. I downloaded the software to my computer, but when I plugged in the player, it just kept searching and kept saying to plug in device. By the way I am almost computer stupid!!! Am I supposed to key anything in the boxes?

  • Quadri Olatunbosun
    Quadri Olatunbosun Jul 29, 2010

    Hi, if you have done what the manual said and the problem still persist, then you have a problem with the device. Since it's a month old, you should try returning it to the point of purchase and collect another one.

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Posted on Jan 02, 2017

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1 Answer

I have a TH1702-A RCA MP3 player and when I turn it on it frozen on the PEARL screen is blocked or something. HELP!!!


Hello,

Taking out and replacing the battery might help, mostly.

There's also a trouble shoot page:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/7534/session/L3NpZC83MTZlM1ktag%3D%3D/kw/TH1702/p/158/r_id/103795/sno/0

When needing the manual look here:
http://www.voxxsupport.com/images/manuals/TH1702/media/TH1702_DOC_OM_ENGLISH.pdf

I'd appreciate your vote if this helped.
For more assistance, just add a comment in this reply.

May 03, 2010 | RCA TH1101 MP3 Player

3 Answers

Rca pearl th1702-a freezes at pearl logo i cant seem to turn it off unless i take off the battery.and it will just stay at pearl when i turn it on.


Hello,

When resetting of the TH1702 doesn't help, a firmware reinstallation may be required.
Before performing the firmware update make a backup of the player's content to your computer, to have it preserved.

All support for the TH1702 is on next site:
http://support.rcaaudiovideo.com/product.aspx?product=419
Continue with Select Software Updates.
Click the bar TH1702 Downloads and select Download Here to enter the download page of Audiovox, Customer Support.

Feb 03, 2010 | Audio Players & Recorders

1 Answer

My RCA Pearl TH1702-A MP3 won't turn on or register on computers?


http://www.rcaaudiovideo.com/findmanual/?findManual=H1702&x=0&y=0

Jan 10, 2010 | RCA TH1101 MP3 Player

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