Question about Nikon COOLPIX L18 Digital Camera

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I am trying to download pictures from my Nikon S8000 by either plugging the camera to my PC via USB or plugging the SD card into my PC, and I cannot! I can view the pictures in the camera, so I know they are there. Any tips will be greatly appreciated!

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Must install the camera's driver on to your computer before plugging the usb cord into the PC.

I would as a rule install the camera's software from Nikon.com's support site if it did not install automatically.

http://www.nikonusa.com/Find-Your-Nikon/Product/Digital-Camera/26191/COOLPIX-S8000.html

It can sometimes be difficult to setup a digital camera on a new computer. Usually the process is simple: plug the camera in, allow the system to install the driver and begin using the system, however, sometimes things can go wrong. Following these steps can solve more than 90% of problems relating to USB connection issues. You must be thorough and follow it step-by-step.

  1. What CF Card is installed in the camera?
    A large number of problems are caused by incompatible CF Cards. In many cases these cards will work while shooting but can fail to properly download to the computer. You must be extra careful that the card is approved. Actually look up the card you are using in the manual to see if it on the list. Many retailers include "Unapproved" cards in their bundles, so just because a card came with the camera doesn't mean that it is "Approved".

    If in doubt, use the "Nikon Starter Card" for testing.

  2. Is the Camera in Mass Storage Mode?
    While PTP mode can be used if your camera and operating system (Mac OS X and Windows XP) supports it, for troubleshooting it may be useful to switch to MSC USB mode using the camera's setup menus.

  3. Are there images on the card that can be viewed on the camera in playback mode?
    Nikon View will not auto launch or give a transfer window with no images on the flash card. If you have covered the first three items you should now connect the camera to the rear USB port (not through a hub or front port) on the computer. On all Windows systems excluding Windows 98 Second Edition (SE) ("Plain" Windows 98 is not supported.) make sure the Nikon View CDROM has been removed from the system prior to connecting the camera.

  4. Does the LCD Display Screen go dark after being connected for 2 seconds?
    If you are not getting the "Found New Hardware" wizard then check the LCD display. If the display stays "on" and the camera seems to be in Shooting mode or Playback mode then you may have a bad cable, camera USB port or computer USB port. If this is the case, contact Nikon Support for more information or Click Here for more troubleshooting.

  5. Does "New Hardware Wizard" Start?
    If you connect the Camera and a "Found New Hardware" wizard comes up you should allow the system to auto search for the driver by simply clicking the "Next" button until it is finished. (Windows 98SE requires the Nikon View CD-ROM to be in the CD-drive at this point.) On Windows systems newer than Windows 98SE the camera should pick up and use the Microsoft Mass Storage driver.

  6. "Hardware Handshaking"
    You need to understand how hardware handshaking works. The hardware Handshake occurs when a USB device is connected to the USB port. The computer detects the USB device on the USB bus and asks: "What are you?" The Coolpix line of cameras should answer: "I am a Nikon Coolpix 5700 currently set to Mass storage mode."

    If the computer does not understand this message the most likely cause is an incompatibility with the USB chipset on the particular USB controller that the USB port is connected to. You can check your controller chipset on the Microsoft Hardware Compatibility list. First find your "USB Controller" (i.e. Intel 82801AA USB Host Controller) in your computer's "Device Manager" and then look it up on the above link. You can tell if the handshake failed if the camera is listed in Device Manager under “Unknown Devices” or “Other Devices”.

  7. Drivers
    The Mass Storage Driver set consists of two drivers. The first driver is the “Mass Storage Driver” ("Nikon Mass Storage" driver on Windows 98SE systems) and the second is the driver for the CF card in the camera. The CF Card driver should be listed under “Disk Drives” in Device Manager. Be sure both drivers are installed and showing up cleanly in Device Manager.

  8. Auto Launch
    If both drivers are installed "cleanly" in Device Manager (no question mark or exclamation point) then you do not have a camera or driver issue. If Nikon View does not “Auto Launch” or the Nikon View “Transfer Window” comes up but fails to transfer images then the you can usually resolve these problems with the following steps. Nikon View is not required to transfer images from Nikon Coolpix camera’s capable of running in Mass Storage Mode.

  9. If the drivers are clean but you are unable to transfer images
    Double click on “My Computer" and verify that a “Removable Disk” icon with a drive letter is listed. If the "Removable Disk" is not listed then there may be Network Drives mapped with drive letters that follow the last actual local drive listed. If this is the case Click Hereto learn how to change the drive letters to accommodate the Removable disk

  10. If the Removable disk does mount
    There are two simple ways of transferring images:
    a) You can click through the directories on the removable disk: i.e. "g:\DCIM\100Nikon" and copy the entire contents of this directory then paste into a local drive location such as "c:\My Documents\My Pictures."
    b) The second option would be to launch Nikon View and select the removable disk from the folder list on the left. With the removable disk expanded down to the "100Nikon" directory you can "select all" and drag the images to a local drive location listed on the left.

  11. Transfer starts but fails to transfer all pictures.
    If Nikon Transfer starts but fails at any point during the transfer then there may be some bad picture files or corrupted data on the flash card. This will sometimes occur if the card has been used in a card reader to move non-picture files between various computers.

    Note at which file number the transfer is failing and go through the mounted removable disk to delete that picture file. You can also copy all the picture files except the damaged files from the card. Always format the flash card in the camera after you have recovered the undamaged picture files to the computer.

Posted on Jul 29, 2010

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