Question about Whirlpool GHW9400SU Front Load Stacked Washer / Dryer

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F21 code appears - drain problem

The "F21" code appears and it says the machine has a drain problem.

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Hi


Thanks for using FixYa. Error F21 means long drain, this error occurs when the drain time exceeds 8 minutes. To resolve this check the drain hose and make sure it is not kinked with any foreign particles; also clean the drain pump filter for any clogs. Also check if the pump is running fine. If still the issue is not resolved after all this then you might have to replace the pump. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks

Rylee

Posted on Jul 31, 2010

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1 Answer

I have F21 on my machine, how can I fix it?


The F21 error is generally related to the drain of the washing machine (depending on the brand of your machine). Basically it means that the drain is clogged and the machine is taking too long to empty the water out.

Cleaning the drain is not for the queasy. You can find information on how to clean out the drain by visiting: http://www.kiwiservices.com/angela-says/fix-an-f21-code/

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Maytag washer throwing fault code 21


An "F21" or "F02" error code is indicative of a slow draining cycle, normally caused by a clogged or kinked drain hose. If an "F21" or "F02" error code appears, check the drain hose on the back of your washer to ensure that it is not clogged or bent. Once the drain hose has been unblocked, the error code should disappear and the machine drain properly. However, if you have a high efficiency washing machine and the error code continues to appear, make sure you are using the correct detergent; because high efficiency machines use much less water than traditional washing machines, they require the use of a low sudsing detergent. Traditional detergents may produce too many suds, which can block the machine's drain hose and lead to slower draining cycles.

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I have a Kenmore HE2Plus - it is 6 years old. All of a sudden two days ago I got up to a load of laundry not done, full of water and the code F21. We have gone through most all of your suggestions. At...


The Sd code appears when sud is detected but it may also indicate draining problem such as blocked drain filter or broken drain pump as signified by the long drain error code F21. The drain pump impeller may be broken or restricted resulting in poor draining or no draining at all or the drain pump motor is faulty. Since the drain hose and filter have been cleaned but the error code still persists, the drain pump likely needs to be replaced. Click on the link below for the detailed troubleshooting instructions.

Troubleshooting Error Code F02/F21 on Kenmore Elite and Whirlpool Duet Front Load Washing

Jun 18, 2011 | Washing Machines

1 Answer

It is FO 2 its happpend twice no papper work for it?


Hello there and thank you for choosing fixya
Depending upon the type of washing machine, you may notice an "F21" or "F02" error code. An "F21" or "F02" error code is indicative of a slow draining cycle, normally caused by a clogged or kinked drain hose. If an "F21" or "F02" error code appears, check the drain hose on the back of your washer to ensure that it is not clogged or bent. Once the drain hose has been unblocked, the error code should disappear and the machine drain properly. However, if you have a high efficiency washing machine and the error code continues to appear, make sure you are using the correct detergent; because high efficiency machines use much less water than traditional washing machines, they require the use of a low sudsing detergent. Traditional detergents may produce too many suds, which can block the machine's drain hose and lead to slower draining cycles.
Please feel free to post me a comment back if you need help with the dissasembly of this ok?
best regards Mike

Mar 28, 2011 | Washing Machines

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The washer isn't spinning all the water out. A code of F21 appears.


This usually indicates a clogged drain filter or pump. Try this link it should help F21 Fault Code Repair

Feb 07, 2011 | Kenmore HE3T Washer

1 Answer

What does F21 mean on the digital screen?


Hi

Error F21 means F21 error means that the drain time has exceeded 8 minutes; this will turn off the water valves. Error code SD means LONG DRAIN. This error appears when the drain time exceeds 8 minutes and the water valves turn off. After 4 minutes the "Sd" error will be displayed, and then 4 minutes later the F21 error code will be displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the drain hose and make sure it is not plugged or kinked. If the drain hose if fine then unplug the washer and check the electrical connections at the pump and make sure the pump is running. Check the drain pump filter for foreign objects. To access the drain pump and filter remove the front kick panel and trace the drain hose to the bottom of the washer, drain pump would be located there. If you are not able to access it, then replace the back panel as well. Plug in washer or reconnect power. If the issue is still not resolved then you would need to replace the drain pump.
Hope this helps... Please post back if you need more information.


Daniel

Jan 01, 2011 | Kenmore Elite 45986 Front Load Washer

1 Answer

Keeps on coding F21 - we have adjusted the hose several times but still seems to be giving us problems


Hi

Error F21 means F21 error means that the drain time has exceeded 8 minutes; this will turn off the water valves. Error code SD means LONG DRAIN. This error appears when the drain time exceeds 8 minutes and the water valves turn off. After 4 minutes the "Sd" error will be displayed, and then 4 minutes later the F21 error code will be displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the drain hose and make sure it is not plugged or kinked. If the drain hose if fine then unplug the washer and check the electrical connections at the pump and make sure the pump is running. Check the drain pump filter for foreign objects. To access the drain pump and filter remove the front kick panel and trace the drain hose to the bottom of the washer, drain pump would be located there. If you are not able to access it, then replace the back panel as well. Plug in washer or reconnect power. If the issue is still not resolved then you would need to replace the drain pump.
Hope this helps... Please post back if you need more information.


Daniel

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1 Answer

F21 Code Appears on Screen washer is not draining ,I have cleaned all filters and the pump motor appears to be working,but when it drains there is not very much pressure on the hose,not sure if pump is...


There may be something in the pump itself or the pump needs replacing. Remove it and inspect it, check the rotation of the impeller. Here is a couple links that should help


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Lets see what an F-21 is shall we? F21 Long drain Possible cause: Clogged filter, clogged/failed pump, suds detected by control.3a5b94a.jpgb4a897e.jpg55f108d.jpg

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Wash cycle stops, F21 error message appears


"F21" is a Long Drain error code. This indicates that you have an obstruction in the drainage system. More than likely you probably have a clog in the drain pump. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

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