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Try removing the cartridge and shaking it. Brother printers use an optical ink monitor with a float inside the cartridge. The float can get stuck sometimes and indicate incorrect ink level.
But keep in mind that printers often indicate 'empty' (on purpose) while there is still bit of ink left in the cartridge, to prevent running out of ink during printing. If shaking doesn't help, replace the cartridge.
Here are instructions on how to change the printer cartridges in an Epson Stylus. First open the printer cover. Look for the button with the picture of the ink drop on it. Press the button but do not hold it down for more then ten seconds. At fifteen seconds the align print cartridge function comes on and this will interfere with changing your cartridges. When you push the button with the picture of the ink drop on it, it will make the machine line up the cartridges in an area that you can reach easily. Then just remove the one you wish to replace. Use these instructions each time you change the cartridges.
Those are the correct cartridges..I use them as well.. Is the black carriage beneth the cartridges dropping down when you lift the lid? If it is not you may be on the verge of experiencing the ever so pain in the **** carriage error. Look this error up and follow the directions for checking the sponge beneath the black carriage. When I started experiencing a problem with swapping cartridges I found that the sponge that is underneath that catches the excess ink was starting to bunch up which in return did not allow the carriage to drop down all the way.
On the clear side of the cartridge, put a piece of electrical tape to
cover the center plastic bar that sticks out. For some reason these
printers have a big problem with sensing ink levels. The tape lets the
sensor think the cartridge float inside is up, meaning a full
cartridge. The sensors seem to have difficulty reading where the black
float is inside the cartridge.
Not a cleanable type head, filiment gets burnt, when ink is not around it when printing is done. Ie dodgy ink blocks lines or has air in it and has permanently stuffed the print head, fix on brothers is replace head, cost excessive.,..time for the bin and the newfound wisdom that inks aint just inks.
Ink empy or no inks is read in ink well compartment via a black flag in ink cartridge that must be up and floating as not to obstuct photocell in well area.. check the rectangler bump in rear middle of cartridge. All cartridges must have flags up ie not empty, seeing ink does not indicate a cartridge with ink, a little is always left to prevent air entering system, hence machine calling out no innk cartridge to prevent damage...
If the firmware update doesn't work, you can reset this error.
Unplug unit. Remove offending cartridge. Plug unit back in, wait until
all startup noises have stopped. Open lid and reinstall cartridge. This
will solve the fault as long as the sensor is working.
Also, please be aware, you should not have to change a cartridge if it says "Near Empty", only if it says "Ink Empty Magenta".
Also, please make sure none of your other cartridges are empty. I have
seen this over and over. Two cartridges empty at the same time, and the
person replaces one of them but thinks they actually replaced the other
Turn the power off and pull all the cartridges out. Look a the side of
the cartridge, you should see a window with a little plastic tab
sticking out. This tab should be blocked by a black float inside the
cartridge. If you cannot see the float, and the tab is clear with no
ink in it and no float tab blocking it, it means the cartridge is empty
even if you still see some ink in the bottom.
To be sure plug the machine in without any cartridges. When all the
noises have stopped, open the lid and install the cartridges. If you're
still getting an error saying either a cartridge is not installed or is
empty, then one of your cartridges is empty. Redo the previous